- Amazon (Seattle, WA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
- Amazon (Wellesley, MA)
- ** Amazon Locker+ Customer Service Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and ... of working additional hours if needed. Learn more about our schedules (why- amazon /shifts-and-schedules#/Schedules) . 2. **Shift options.** Work when it works for… more
- Amazon (Seattle, WA)
- …is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer ... languages (and growing). One of our newest CS programs, Customer Service by Amazon (CSBA),...teams and organizations. - Utilizing strong problem-solving skills to work through complex challenges. - Communicating clear and concise… more
- Amazon (Herndon, VA)
- …success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Seattle, WA)
- Description As a Senior Principal Scientist in Amazon Customer Service (ACS), you will have deep subject matter expertise in large language models and ... generative AI across various modalities. You will work with multiple teams of scientists and engineers to...customer segments in Stores, Digital, Devices, Video, Music, Amazon Business and finally driver and delivery support. The… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... Vendors to find joint areas of opportunity that drive customer success with Amazon . * Possess the...service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner… more
- Amazon (Nashville, TN)
- Description Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team. If you are a strategic thinker with a strong background in ... strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project… more
- Amazon (Seattle, WA)
- …site leaders on operational best practices, robotics systems and tools. You will work directly with operations leaders at Amazon Fulfillment and Transportation ... opportunities enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from … more
- Amazon (Seattle, WA)
- …and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep ... Description Amazon is looking for a (Senior) Program Manager...success. * Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. * Bridge gaps… more
- Amazon (Nashville, TN)
- …and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep ... Description Amazon is looking for a Senior Program Manager...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Amazon (Seattle, WA)
- …analyze data and drive improvements that are quantified with metrics * Work autonomously in an ambiguous environment, seeking to understand business problems, ... and proactively identify and mitigate risks (before they become roadblocks) * Work with program managers, business leaders and executive team to communicate and… more
- Amazon (San Francisco, CA)
- …for both short- and long-term Services strategy . Deliver the highest level of customer service to our customers through change management and response to both ... a rapidly expanding $35 billion dollar global business! At Amazon Business (AB), we stand at the intersection of...big ideas to life for our customers. As a Service Engagement Manager on AB Services' Customer … more
- Amazon (Seattle, WA)
- …to learn and understand more about who they are and what they want. AWS Customer Engagement services ( Amazon Connect, Amazon Pinpoint, Amazon SES) ... of software engineers tasked with building a new AWS service that intersect cloud computing, Big Data, machine learning,...that intersect cloud computing, Big Data, machine learning, and customer engagement? Do you enjoy the challenge of building… more
- Amazon (Seattle, WA)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... Amazon uses to provide its award winning customer service at massive scale and launching...amazon .jobs/en/disability/us. We are open to hiring candidates to work out of one of the following locations: Seattle,… more
- Amazon (Seattle, WA)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... Amazon uses to provide its award winning customer service at massive scale and launching...that like to solve complex problems, but also enjoy work life balance. Learn more about Amazon … more
- Amazon (Annapolis Junction, MD)
- …and solving complex problems, and have a strong will to get things done. Engineers at Amazon work on real world problems on a global scale, own their systems end ... solve technical problems. AWS built a specialized group of service teams responsible for the work we...Amazon 's vision is to be the world's most customer -centric company, and this role is key to that… more
- Amazon (Seattle, WA)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... Description Are you inspired to work with a team than launches products with... Amazon uses to provide its award winning customer service at massive scale and launching… more
- Amazon (Boston, MA)
- … Amazon experience for other company's e-commerce transactions, fulfillment, and customer service experience. There are various B2B2C supply fulfillment ... Solution. - Advance prospects through discovery phase of supply selection, tech, service , and fulfillment requirements. - Coordinate within Amazon the deal… more
- Amazon (Seattle, WA)
- …Square, Capital One, LabCorp, Rackspace and Ring to deliver engaging, dynamic, and personal customer service experiences! The scope of this role works at the ... that help companies collaborate with their partners to improve customer service , engagement, including orchestration, inbound and...the office every day or in a flexible, hybrid work model near one of our US Amazon… more
- Amazon (Arlington, VA)
- …satisfaction. * Collaborate with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders to improve ... with customers to understand their procurement requirements and then work with internal Amazon teams to determine... spend adoption * Focus on automating as many service needs for customers and work with… more