- Help Desk Analyst
- Oberon, A Stanley Company (Prince George's County, MD)
- ...A commitment to customer service is required. Ability to communicate clearly by telephone and excellent written communication skills. Excellent listening and troubleshooting skills. Ability to multi-task and prioritize work in an organized and efficient manner with minimal supervision. A...
- Lead Help Desk Analyst
- Energy Enterprise Solutions, LLC (EES) (Washington, DC)
- ...Direct the activities of a 7-person AOSS Support team supporting 600+ Office of Energy Efficiency and Renewable Energy (EERE) users at DOE?s Forrestal and L?Enfant locations. Provide project management coordination/assistance to the EERE system administration team. Provide hands-on user...
- Senior Help Desk Analyst
- Jacobs (Hurlburt Field, FL)
- ...Functional Responsibility: Interfaces directly with supported end-users to provide advanced hardware, software, network, and applications problem resolution. Is an expert with industry standard desktop operating systems and office automation software suites. Manages internal problem...
- Help Desk Analyst
- L-3 Communications (Reston, VA)
- ...Supporting all Helpdesk related services as well as the collecting and reporting on the performance of a complex multi-disciplined web-based application. Provide level one helpdesk support services to include - field incoming calls, document & escalate system issues as well as track,...
- Information Technology Help Desk Analyst
- Emerging Technologies Group, USA. (Fort Meade, MD)
- ...Under general supervision diagnose and resolve technical and end-user problems in a customer service oriented, team environment. Install, maintain and support PC software, hardware and peripherals running on local and wide area networks. Provide administrative support such as network...
- Help Desk Analyst
- Vistronix, Inc. (Arlington, VA)
- ...Vistronix, Inc. is looking for experienced Help Desk professionals to join our team! We are looking for motivated individuals who will be responsible for providing expert Tier I and Tier II help desk support. The successful candidates will resolve problems which are reported primarily...
- Jr. Help Desk Analyst
- Jacobs (Fort Bragg, NC)
- ...Application must be able to obtain a SECRET level security clearance. This position provides IT support for customer, including: technical guidance, troubleshooting (required to isolate malfunctions to a specific Hardware, Software, Driver or Operating System), installation, removal, and...
- Help Desk Analyst (Sr., Jr., Entry)
- Energy Enterprise Solutions, LLC (EES) (Arlington, VA)
- ...? Provide Tier I level IT support ? Provide trouble call resolution ? Input trouble calls into ticket tracking system (Numura) ? Resolve trouble calls; in person, over phone and through email ? Use remote tools such as remote desktop to analyze and resolve trouble issues ? Provide follow-up...
- Junior Help Desk Analyst
- Energy Enterprise Solutions, LLC (Arlington, MD)
- .... Provide Tier I level IT support . Provide trouble call resolution . Input trouble calls into ticket tracking system (Numura) . Resolve trouble calls; in person, over phone and through email . Use remote tools such as remote desktop to analyze and resolve trouble issues . Provide follow-up...
- Lead Help Desk Analyst
- Energy Enterprise Solutions, LLC (EES) (Washington, DC)
- ...Direct the activities of a 7-person AOSS Support team supporting 600+ Office of Energy Efficiency and Renewable Energy (EERE) users at DOE?s Forrestal and L?Enfant locations. Provide project management coordination/assistance to the EERE system administration team. Provide hands-on user...
- Help Desk Analyst
- Oberon, A Stanley Company (Prince George's County, MD)
- ...A commitment to customer service is required. Ability to communicate clearly by telephone and excellent written communication skills. Excellent listening and troubleshooting skills. Ability to multi-task and prioritize work in an organized and efficient manner with minimal supervision. A...
- Help Desk Analyst with Security Clearance
- Emergint Technologies, Inc. (Atlanta, GA)
- ...Respond to and diagnose problems through discussion with users Provide second-tier support to end-users for PC, server, mainframe applications, and hardware. Required Skills and Experience: MUST possess a current / active Secret Security Clearance Ability to resolve problems that are not...
- Help Desk Analyst (Sr., Jr., Entry)
- Energy Enterprise Solutions, LLC (EES) (Arlington, VA)
- ...? Provide Tier I level IT support ? Provide trouble call resolution ? Input trouble calls into ticket tracking system (Numura) ? Resolve trouble calls; in person, over phone and through email ? Use remote tools such as remote desktop to analyze and resolve trouble issues ? Provide follow-up...