- City National Bank (Charlotte, NY)
- …The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed ... **SENIOR FULL STACK ENGINEER** **WHAT IS THE OPPORTUNITY?** As a member of the Digital Technologies Group, the Full Stack Senior Engineer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and… more
- SSM Health (Lake Saint Louis, MO)
- …Performs specialized imaging procedures such as angio, complex vascular and nonvascular and neuro interventional and therapeutic procedures, along with assisting the ... Radiologist/PA. The only registration requirement for this position is Radiography. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Prepares and positions patients and selects anatomic and technical parameters accurately. + Prepares and… more
- HCA Healthcare (Nashville, TN)
- …DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is the driver of our continued growth and success. With their commitment ... landscape. The Consulting Product Business Analyst - Contact Center IVR & Virtual Agent is responsible for supporting the...for and the tactical optimization of virtual agent and IVR technologies within Parallon managed contact centers as well… more
- Marriott (Columbus, OH)
- …a Customer Engagement Channel (CEC) Product Manager 1 with experience in IVR (Interactive Voice Response) and Omni Channel routing, coupled with experience in ... the funding and implementation. This position will provide direction for the CEC IVR and application architecture design. They will coordinate with Corporate IT Plan… more
- HCA Healthcare (Nashville, TN)
- …overseeing the strategy for and the tactical optimization of virtual agent and IVR technologies. The Director is also responsible for supporting and advising on the ... for reviewing reporting and analytics to measure current virtual agent and IVR performance and to drive future utilization and configuration. This position is… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- SSM Health (St. Louis, MO)
- …Louis University Hospital** **ARRT with CCI credential for Interventional Radiology required.** IVR at SLU is a diverse team of physicians, technologists and RNs, ... work together to expedite the most advanced practices in IVR . This department and its team are dedicated to...team, please submit your application today! **Job Summary:** The IVR Tech performs tasks that provide technical support during… more
- Capgemini (Dallas, TX)
- …or Khoros. * Must have knowledge of Contact Center technologies, including IVR , ACD, WFM, CRM integration, chatbots, natural language processing, RPA, and ... reporting/analytics. Good knowledge of Contact Center technologies, including IVR , ACD, WFM, CRM integration, chatbots, natural language processing, RPA, and… more
- Chipotle Mexican Grill (Columbus, OH)
- …CTI (Computer Telephone Integration) development, telephone systems, supporting networks, and IVR (Interactive Voice Response) systems. The Director will also foster ... SLAs. + Experience in Contact Center technology management including telephone systems, IVR , CTI, IT Help Desk, and supporting networks. + Understanding of Contact… more
- Concentrix (Columbus, OH)
- …scenarios in Genesys or NICE CXone Cloud Admin and Architect including ACD, IVR , outbound dialers, queuing, skilling, quality, ACD, Email, Web Messaging, and SMS and ... Genesys Cloud certification + Knowledge of contact center skills, including ACD, IVR , NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording… more
- FirstEnergy (Reading, PA)
- …& video services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video, and satellite). + Implements and troubleshoots enterprise Voice-related ... Video technologies and services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video conferencing systems, and satellite). **CCNP or CCVP preferred.** 3.… more
- TEKsystems (Huntington, NY)
- …+ Ensure technician has properly checked in and out of service/repair/installation/PM call via IVR . + Make sure the technician has proper pictures on the work order ... and clients in Service Trade. + Create work orders (repairs with check in/check out IVR info). + Ensure quotes are in progress and review and edit quotes before… more
- PPL Corporation (Allentown, PA)
- …teams to drive the seamless integration of digital channels (web, mobile, IVR etc) and processes into business workflows, maximizing efficiency and usability 4. ... teams to drive the seamless integration of digital channels (web, mobile, IVR etc) and processes into business workflows, maximizing efficiency and usability 4.… more
- ChenMed (Berwyn, IL)
- …of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other ... approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals… more
- Vanguard (Wayne, PA)
- …develop, and implement advanced contact center technologies, including telephony integrations, IVR , CRM integrations, and workforce management tools. + Ensure the ... + Strong knowledge of contact center systems and technologies, including ACD, IVR , CRM, VoIP, and workforce management. + Proven experience in project management… more
- ChenMed (Miami, FL)
- …of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other ... approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals… more
- Aston Carter (Huntington, NY)
- …+ Ensure technician has properly checked in and out of service/repair/installation/PM call via IVR . + Make sure the technician has proper pictures on the work order ... and clients in Service Trade. + Create work orders (repairs with check in/check out IVR info). + Ensure quotes are in progress and review and edit quotes before… more
- TEKsystems (Camas, WA)
- …include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR , Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, ... technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM… more
- Orlando Utilities Commission (Orlando, FL)
- …documentation. + Project management experience + Experience with CC&B, MDM, Web, IVR , Customer facing technologies, and User acceptance testing. **OUC offers a very ... other business systems (ie Customer Care & Billing, Meter Data Management, IVR , etc.); + Provide consultative support, recommendations, and guidance on related… more
- TEKsystems (Plano, TX)
- …include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR , Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, ... technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM… more