- Fidelity TalentSource LLC (Boston, MA)
- …expected to work in the Boston office 5-days per month to align with our team 's scheduled connect weeks. All remaining working hours can be in-office or remote based ... on the candidate's preference. Primary Responsibilities Lead all aspects of and manage a program of...related to our platform. Partner closely with quality assurance team to transfer knowledge, document use cases, and test… more
- Fidelity TalentSource LLC (Boston, MA)
- …expertise of the team is of high importance. This role will lead all aspects of projects staffed by Business Architecture associates, who will primarily support ... title works with the Advanced Process Solutions (APS) senior team and members, and APS Enterprise Architecture in the...key business partners. We work within APS' Business Architecture Center of Excellence alongside business partners from a range… more
- TEKsystems (Boston, MA)
- …2nd shift ( between 2pm-11) and Sunday-Thursday ( between 2pm-11pm). Must have call center lead /supervisory experience. Looking for some strong candidates ... are more comfortable on this shift. This is a lead position on the 2nd shift and will require...about products and services. * Provide input to the call center management team regarding… more
- Quadient (Boston, MA)
- …make Quadient such an exceptional place to grow your career - and help our future-focused team lead the way. Are you a persuasive communicator with a knack for ... goal-oriented environment? If so, we want you on our team as an Outbound Telemarketing Representative! In this dynamic...to generate and qualify leads + Follow up on call assignments provided by your supervisor + Accurately enter… more
- The Edinburg Center (Bedford, MA)
- CLINICAL LEAD M obile community position in the surrounding communities of Bedford, MA What You Will Do: Responsible for clinical supervision of staff as assigned. ... conducted according to established procedures and timelines. Trains and supervises team staff on treatment plan development and documentation of Persons' progress.… more
- Eversource Energy (Westwood, MA)
- …and cost\-effectiveness\. **Technology Integration:** + Be a key player in understanding call center technology to enhance operational effectiveness and the ... A pivotal leader within our Customer Experience Team , the Senior Contact Center Vendor...experience\. **Data and Reporting:** + Responsible for review of call center metrics and reporting to identify… more
- Eversource Energy (Westwood, MA)
- …for assignment and coordination of work among team representatives and overall Team Support\. Team Lead performs day\-to\-day work performance review, ... matter expert on customer service operations in support of call center , billing, and credit collections functions\....Functions** + Supports the performance and effectiveness of a team of Customer Center Representatives engaged in… more
- Tufts Medicine (Boston, MA)
- …innovation. **About the role** The Section Chief of body imaging is expected to lead a team of body imaging radiologists, residents, and fellows rotating through ... grow alongside you. Chief, Body Imaging Radiologist **Tufts Medical Center - Boston, MA** The Tufts Medical Center...supervising medical students, residents, and fellows) are encouraged. Weekend on- call duties (dedicated body call , 8:00 AM… more
- Beth Israel Lahey Health (Westwood, MA)
- …with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and inbound/outbound calls ... **FLSA Status:** Non-Exempt **When you join the growing BILH team , you're not just taking a job, you're making...of various centralized pharmacy services such as data entry, call center , and prescription fulfillment. Must be… more
- State of Massachusetts (Worcester, MA)
- …Talent Acquisition Team at ###@dot.state.ma.us. * For general questions regarding MassDOT, call the Human Resources Service Center at ###. * For a ... Under the supervision of a District Manager, the Service Center Manager will oversee the daily activities of an...cooperation with other work units and create a positive team environment of trust and cooperation. * Flexible and… more
- State of Massachusetts (Nantucket, MA)
- …posting, please email LaTanya Wood at ###@dot.state.ma.us. * For general questions regarding MassDOT, call the Human Resources Service Center at ###. * For a ... Under the supervision of a District Manager, the Service Center Manager will oversee the daily activities of two...cooperation with other work units and create a positive team environment of trust and cooperation. * Flexible and… more
- HomeSafe Alliance (Boston, MA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **HomeSafe Alliance** is the single global...Care Supervisor** to provide support to the Customer Service Team . The Customer Service Supervisor will oversee and help… more
- CGI Technologies and Solutions, Inc. (Canton, MA)
- …Informatica Power Center * Minimum 5+ years of experience in managing projects/technical team lead * 7+ years of minimum experience leading global teams to ... * Apply delivery and customer management best practices. * Lead a large global team responsible for...the US is $122,200 -$235,200 \#LI-KP3 At CGI we call our professionals "members" to reinforce that all who… more
- Beth Israel Lahey Health (Boston, MA)
- …(United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team , you're not just taking a job, you're making a difference in people's ... for data collection and gathers monthly QC statistics. Functions as the technical on- call person for the off-shifts. + Demonstrates excellent skills at managing and… more
- Transdev (Medford, MA)
- …or equivalent, such as GED, required Experience Preferred: + 3 years of call center experience, preferably in the transportation industry Skills and Knowledge ... and deliver on mobility solutions. Transdev US employs a team of 32,000 across 400 locations while maintaining more...Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist /… more
- EssilorLuxottica (Dudley, MA)
- Equipment Center Supervisor Date: May 11, 2024 Brand: Essilor and Subsidiaries Location: Dudley, MA, US, 1571 Requisition ID: 832995 Store #: E01925 Mfg ... other innovative products to customers throughout the world. Our team members bring our mission to life each and...specific equipment. + Collect, record, and analyze data. + Lead process improvement projects in cross-functional teams. + Advise… more
- Beth Israel Lahey Health (Brookline, MA)
- …and policies with the ability to use them in complex varied situations. 4. ** Team Work:** Ability to lead collaborative teams for larger projects or groups ... **FLSA Status:** Exempt **When you join the growing BILH team , you're not just taking a job, you're making...the patient and their families. Some off-hour, weekend and on- call maybe required of this position. **Job Description:** **Essential… more
- East Boston Neighborhood Health Center (Revere, MA)
- …As a valued member of both the Project Management Department and the health center 's leadership team , the Director of Strategy, Innovation & Transformation will ... it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From… more
- Edward M. Kennedy Community Health Center, Inc. (Milford, MA)
- …our communities most vulnerable populations? The Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving ... We are a thriving and growing organization, and our team is expanding across sites to support this growth....this growth. As an employer of choice, the Health Center prides itself on its inclusive workplace environment which… more
- BAE Systems (Boston, MA)
- …and tactical plans for the pursuit and successful capture of key opportunities + Lead and manage a core capture team to maximize customer engagement and ... the AFMC market (specifically Air Force Life Cycle Management Center and associated Air Logistics Commands) with a specific...company s business portfolio to include marketing and customer call plans + Ability to develop, document, and execute… more
