- Nesco Resource (Columbia, MD)
- …opportunities o Qualify and assess the "win-ability of new opportunities o Develop a customer engagement plan for securing knowledge and understanding of the ... The Mission Software Capture Senior Manager position at Client will serve as a...customer 's requirements, challenges, issues, and needs during the capture… more
- Amazon (Annapolis Junction, MD)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Cengage Group (Baltimore, MD)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... you will be responsible for managing a team of Customer Success Managers responsible for customer...passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills… more
- Verint Systems, Inc. (Annapolis, MD)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... At Verint, we believe customer engagement is the core of...health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's… more
- Compass Maryland (Beltsville, MD)
- …program. The ideal candidate should possess: + Proven track record of success in community engagement , establishing relationships with community businesses, ... highly skilled, self-starter with a demonstrated record of case management, community engagement development, and innovative thinking for the position of Community … more
- Marriott (Annapolis, MD)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- TEKsystems (Baltimore, MD)
- …in which the individual is responsible for managing strategic programs and delivery engagement team members. The Technical Program Manager will report directly ... (resource management and environmental factors) to ensure contract compliance and customer satisfaction. * Ensure engagement methodology is followed by… more
- Wells Fargo (Towson, MD)
- …to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an ... Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of...Hire is designed to provide a consistent and positive customer and employee experience across a specific geography. Throughout… more
- VF Corporation (Hanover, MD)
- …the store team has the knowledge and skills to meet store goals for sales and customer engagement . **Skills for Success ** **What you bring:** + 3+ years of ... **Assistant Store Manager ** As the Assistant Store Manager ,...training, and coaching to assist in setting expectations on customer engagement , store policies and procedures as… more
- Sunrise Senior Living (Severna Park, MD)
- …residents and guests through our Principles of Service. + Contributes to the overall engagement programs and processes ( customer and team member engagement ) ... **Job ID** 2024-211369 **JOB OVERVIEW** The LPN Medication Care Manager is responsible for providing the highest degree of...are at prescribed levels. Training and Contributing to Team Success : + Actively participates as a member of a… more
- Ross Stores, Inc. (Halethorpe, MD)
- …maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness\. + Assists ... over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- Wolters Kluwer (Annapolis, MD)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Stanley Black and Decker (Towson, MD)
- **Retail Territory Manager ** **Make Your Mark. Shape Your Future.** It takes great people to achieve greatness. People with a sense of purpose and integrity. People ... but work with precision to ensure we deliver top-notch customer experiences, always. We're looking for an individual who...and SBD team personnel + Demonstrates promotional and event success using creativity and problem solving + Possess an… more
- Takeda Pharmaceuticals (Annapolis, MD)
- …disease state & product education throughout their geography. * Advanced customer engagement to create disease state awareness within multidisciplinary ... sales leads and tactics with key stakeholders activities to optimize customer engagement and account outcomes. **Minimum Requirements/Qualifications:** + Minimum… more
- M&T Bank (Baltimore, MD)
- …the overall success of the branch operating model, including customer and employee experience, digital engagement , transactions/operations, servicing, and ... production responsibility. Consistently meets with business partners to review customer deals. **Primary Responsibilities:** + Responsible for overall profitability… more
- Cengage Group (Baltimore, MD)
- …templates, calendar), ensuring marketing's goals are aligned with sales, product, and customer success objectives + Design processes and leverage data to ... Executive Leadership with data-driven, relevant insights on both in-flight and completed customer success campaigns, including recommended changes or actions +… more
- Sanofi Group (Annapolis, MD)
- …in complex environments *Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights *Demonstrated ... About the job Job title: Area Business Manager *Location: Remote / Field *Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- Sanofi Group (Annapolis, MD)
- …in complex environments** Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights** Demonstrated ... **Job title: Area Business Manager ** Location: Remote / Field** Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
