- Fannie Mae (Reston, VA)
- …futuristic observability capabilities, predictive incident analytics, proactive incident response and management in alignment with overall Business and IT ... management experience in Information technology with expertise in IT operations, Command Center, observability, infrastructure, security and technical… more
- CACI International (Arlington, VA)
- IT Service Management ( ITSM )- Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... seeking an ITSM Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT organizational… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates . Service Level Management , to include drafting and negotiating SLAs… more
- CVS Health (Hartford, CT)
- …leading Agile development teams and delivering high-quality software products.- Deep understanding of IT Service Management ( ITSM ) processes and ... with the company's overall business goals and objectives. - Collaborate with ITSM stakeholders, including business leaders, IT teams, and end-users, to… more
- Wells Fargo (Charlotte, NC)
- …the IT Industry to further Increase the effectiveness and efficiency of Wells Fargo IT Service Management ( ITSM ) processes. + Collaborate and consult ... The ideal candidate will have a strong background in IT Service Management and remain... Industry for IT Service Management + Understanding of ServiceNow ITSM product… more
- Leidos (San Antonio, TX)
- …Antonio Texas office. POSITION SUMMARY: This position is slated to start in June 2024. This IT Service Management ( ITSM ) Problem Manager position is a ... Collaborate with various IT teams, including Incident Management , Change Management , Engineering, and Service...problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. +… more
- SAIC (Washington, DC)
- …and optimization of our ServiceNow platform to support various modules and capabilities including IT Service Management ( ITSM ), IT Operations ... **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join our team supporting a...and modernizing IT systems including End of Service Life (EoSL) management and hardware warranty… more
- Veracity Consulting Group (Glen Allen, VA)
- …is currently seeking Junior to Mid-level ServiceNow developers with experience configuring ServiceNow IT Service Management ( ITSM ), CMDB, and/or ... responsible for configuring ServiceNow technologies for existing ServiceNow implementations. This includes IT Service Management (Incident, Problem, Change, … more
- Mizuho Corporate Bank (New York, NY)
- …ITSM Transformation Delivery Partnering with the Executive Director of IT Service Management , the Director ITSM Transformation Delivery will drive ... effectiveness monitoring. Leveraging skills in business analysis and project management , the Director ITSM Transformation Delivery will...The ideal candidate will have a strong background in IT Service Management , with expertise… more
- CIBC (Chicago, IL)
- …please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The **Head of US IT Service Management ( ITSM )** plays a crucial ... ITSM tools and technologies that support the bank's service management objectives. + Ensure proper configuration,...have a minimum of 10 years of experience** in IT service management , with at… more
- Vertafore (Denver, CO)
- …Request, Knowledge Management , CMDB, and other IT Service Management processes + Operate under ITSM to support departmental controls, policies, and ... continuous improvement efforts. If you are enthusiastic about optimizing IT service management and have...Service Level Agreements internally and externally + Guide ITSM to align with industry best practices (such as… more
- Insight Global (Vancouver, WA)
- …Skills and Requirements * 5 years of experience in IT Service Management Coordination, process development, ITSM platform administration/configuration * ... As an ITSM Coordinator, your role involves managing and optimizing IT services within our organization. You'll facilitate Change Management processes,… more
- Linchpin Solutions, Inc. (Jacksonville, FL)
- …is the place to be! We are currently hiring for a dynamic and experienced IT Service Management ( ITSM ) SME. Clearance:Active DoD Secret Clearance ... Work Schedule:Fulltime, Onsite M-F. Role Overview: The IT Service Management ( ITSM ) SME acts as a strategic advisor, helping the organization design,… more
- Scotiabank (OR)
- …globally and employing approximately 2,000 full-time employees and contractors, across 15 countries. The IT Service Management ( ITSM ) department is the ... Process Manager, IT Service Management **Requisition...responsible for the Process, Governance, and operations of key ITSM practices globally. **The Role** You will be an… more
- Eversource Energy (East Berlin, CT)
- …analysis and the creation of current/future state process modeling + Understanding and knowledge of IT service management \( ITSM \) - specifically demand ... IT Analyst, Service Management ... IT Analyst, Service Management \(Hybrid\) This is a...incorporates knowledge from other related disciplines to solve complex business/ IT problems; + Knowledge of ServiceNow platform ITSM… more
- Sherwin-Williams (Cleveland, OH)
- The IT Service Management ( ITSM ) Analyst will provide subject matter expertise and hands-on delivery and support of core capabilities and provide ongoing ... support and maturity of the IT Service Management ( ITSM ) product and related products and tools in the ServiceNow Platform. This person will provide an… more
- Occidental Petroleum (Houston, TX)
- …and regulations. Day to day responsibilities may include working with a team to: Document IT Service Management ( ITSM ) practices based on industry ... focus group to collect an in-person feedback for the IT Service Management practices Collaborate...with stakeholders to design and implement improvements to existing IT practices Communicate changes to ITSM practices,… more
- US Northern Command (Peterson AFB, CO)
- …requirements and provide business value to customers. Knowledge of a wide range of IT Service Management ( ITSM ) best practices, principles, concepts, ... IT ) Specialist in support of the Information Technology Service Management IT Supplier ...compliance and develops policy and procedures governing Information Technology Service Management ( ITSM ) processes and… more
- Zimmer Biomet (Warsaw, IN)
- …implementation, and/or support activities for those systems Apply principles, concepts and practices of IT Service Management ( ITSM ), PMLC, and Systems ... career development without having direct reports and: - Performs management duties and provides cross-functional team leadership without other...IT or Finance capacity, and with utilizing formal ITSM and SOLC processes and tools in an … more
