- Amazon (Dallas, TX)
- …can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment ... ship customer orders. In this role on the MSP CX team, you will hire and develop a team...Your team will launch new systems, develop and implement support mechanisms, proactively monitor system performance, share best practices,… more
- ServiceNow, Inc. (Dallas, TX)
- …than ever before, and customers expect seamless digital experiences. As a Technical Product Manager at ServiceNow, you will be at the forefront of building the next ... + Engage with internal stakeholders (such as other PMs, architecture, operations , business development, sales, marketing, and customer success teams) and customers… more
- Amazon (Dallas, TX)
- …across 3 pillars: (I) Quality Assurance (MSP CX -QA), (II) Deployment & Ramp-up (MSP CX -DR), and (III) Support (MSP CX -S). We are open to hiring ... the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support ... and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start… more
- Deloitte (Dallas, TX)
- SAP Sales and Service Cloud Manager As a Functional Manager at Deloitte Digital, get ready to tackle numerous mission-critical company directives. Our team takes ... planning and execution, training coordination, and documentation of operational support procedures. + Help clients define forward-looking business strategies related… more
- TEKsystems (Plano, TX)
- …towards resolutions. You will report to the Enterprise Contact Center Infrastructure Manager . The Day-to-Day: + Support and troubleshoot contact center ... add more experienced technologists to our Technology team. The Opportunity: As a Operations Contact Center Engineer, you will be part of the Enterprise Contact… more
- TEKsystems (Plano, TX)
- …resolutions. You will report to the Enterprise Contact Center Infrastructure Manager . The Day-to-Day: Support and troubleshoot contact center technologies ... The Opportunity: As a Expert Operations Contact Center Engineer, you will be part...optimization, and overall health of the Genesys Contact Center CX platform. Your responsibilities will include troubleshooting CRM platform… more
- Mass Markets (Dallas, TX)
- …AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This role ... and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed understanding of… more
- Mass Markets (Dallas, TX)
- …AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role ... and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed understanding of… more
- Flowserve Corporation (Irving, TX)
- …and support our solutions as part of customer experience ( CX ) in our Salesforce platform functionality. **Responsibilities:** + Work with internal customers ... our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our… more
- Mass Markets (Dallas, TX)
- …ability to identify problems and to drive solutions. Essential Duties + General HR support , in partnership with operations + Conference with remote HR teams and ... looking for an experienced human resource business partner to support and execute our people initiates, to provide excellent...possess a strong work ethic. Experience in call center operations or client services is preferred. This is a… more
- PNC (Murphy, TX)
- …skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes. + Coaches, ... sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate… more