- General Dynamics Information Technology (St. Louis, MO)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support ) with GDIT. A ... how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator ( Tier 2 Deskside Support ) you will help ensure today is safe… more
- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to all… more
- Leidos (Rockville, MD)
- **Description** We are looking for a ** Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking qualified, creative, and customer-focused technical ... environment. + Provide technical guidance to Tier 2 and Tier 3 support ...Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a… more
- SAIC (Washington, DC)
- …issues with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset ... **Description** Deskside support Engineer + Candidates need a minimum of 4 years of experience providing desk side support , acting as senior engineer… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- Insight Global (Richmond, VA)
- …via ServiceNow on a daily basis. This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user ... $25/hr, a global logistics company is looking for a deskside support technician to work on-site in...PCs, thin clients, and mobile devices - Experience troubleshooting Tier 2 and 3 escalated technical issues… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... Program Manager ( Tier 2 /3 O&M) Job Category: Project...new services incorporated receive a standardized onboarding approach for Tier 0 & 1 service support . Candidates… more
- ProSphere Tek (Silver Spring, MD)
- …Systems: Microsoft Windows 10 and 11, Apple OSX, Apple iOS, Linux + 2 years of hardware/software/LAN Integration and customer support experience in commercial ... Planned Systems International, Inc (PSI) is seeking a Desktop Support Tech to support our Government customer...maintain computers + Diagnose and troubleshoot issues prior to tier 3 escalation + Report outages and down systems… more
- Robert Half Technology (St. Louis, MO)
- …of our team, you will be tasked with handling escalated issues from Tier 1 and Tier 2 support , as well as providing hands-on support for end-users. ... escalated technical issues from Tier 1 and Tier 2 support teams *...Hardware * Experience in Configuration Management * Skills in Deskside Support * Familiarity with Desktop Hardware… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …the DEVCOM HQ CIO G6 Mission Support Center (MSC). This role provides above baseline/ Tier 2 concierge-like support to more than three hundred users by ... duty hours are responded via email, phone call, or deskside support within Service Level Agreements (SLAs)....a comprehensive understanding of computer science concepts or two ( 2 +) years of relevant experience in IT/help desk roles… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and ... new services incorporated receive a standardized onboarding approach for Tier 0 and 1 service support . Candidates...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information +… more
- General Dynamics Information Technology (Washington, DC)
- …and quick resolution of technical issues for customer via chat, email, and deskside support . + Supporting Tier 1 on-site installation, implementation, ... Required:** None **Job Family:** Systems Administration **Skills:** Customer Service,Help Desk Support ,Information Technology (IT) Support **Experience:** 2 … more
- Robert Half Technology (Portsmouth, NH)
- …a contract to hire employment opportunity. Responsibilities: * Respond to, and resolve escalated Tier 2 helpdesk incidents in a timely and efficient manner. * ... troubleshooting for hardware, software, and network-related issues. * Assist Tier 1 support staff with complex issues...Strong skills in Configuration Management * Ability to provide Deskside Support * Knowledge of Desktop Hardware… more
- System One (Cedar Knolls, NJ)
- Tier 1/ Tier 2 Desktop Engineer wanted in Cedar Knolls! Direct Hire M-F with occasional weekends - hybrid work schedule 8:30-5:30 $70k Responsibilities + The ... part of the front-line response team touching nearly all tickets, email and support calls + Queue management, take ownership and responsibility of queries, issues… more