- Locations: Texas, Florida, California, Arizona, Maryland
- Related Keywords: Management
- Manager of Command Center
- Widely Recognized Fortune 500 Bank (Plano, TX)
- ...a typical day for this position/department o 5+ years in call center operations o Experience and knowledge of advance call center / Dialer reporting o Telephone management o Reporting/Tracking + Every phone call + Length of calls + How many calls + How many abandoned + Call time...
- Open Systems Engineering - Midrange Engineering
- Tekmark Global Solutions (Tampa, FL)
- ...solutions on the Nice call recording, Aspect WFM, Avaya auto dialer , OnQ and Calltech platforms. Knowledge of PBX, CMS, T-Server,...to Nice Call Recording, Avaya Auto Dialers, Aspect Work Force Management and web-based intranet applications. This candidate should also be...
- Dialer /Workforce Management
- Aerotek Professional Services (Salem, OR)
- Our client is seeking a Contact Strategy Specialist to join their call center team. This person will be supporting Contact Management in a Dialer /Workforce Management capacity. This position is located Salem but may require occasional overnight travel. Job duties include: - Day to...
- VP Dialer Strategy
- Phillips& Cohen Associates, Ltd (Wilmington, DE)
- ...on new processes and initiatives as they directly relate to the dialer and operations. Primary Job Duties ? Oversee the Dialer management team and all daily dialer activities. ? Oversees maintenance contract compliance with outside vendors. ? Understands and administers both...
- Dialer Manager
- 1st Financial Bank USA (Dakota Dunes, SD)
- ...Department: IS - Call Center Operations Job Overview: Position will involve day to day operation and management of the predictive dialer system supporting various business units. Responsibilities will include ownership of strategy implementation, managing system parameters, change...
- Dialer Manager
- 1st Financial Bank USA (Dakota Dunes, SD)
- ...for you! Title: Dialer Manager Job Overview: Position will involve day to day operation and management of the predictive dialer system supporting various business units. Responsibilities will include ownership of strategy implementation, managing system parameters, change ...
- Dialer Analyst
- JPMorgan Chase (Phoenix, AZ)
- ...and escalate system issues to the appropriate support departments and vendors. * Clearly communicate system status to internal customers and management . * Perform routine dialer maintenance tasks. Such as adding and deleting users as well as dialer system backups. * Seek process...
- Dialer Manager
- American Express (Phoenix, AZ)
- ...dialer MIS and ad-hoc reports as required along with conducting audits of executed dialing strategies.5 years current dialer experience. Contact management , Collections or related Risk Management experience beneficial. Strong analytical skills. 2 years recent people leadership...
- Dialer Administrator
- Western Dental Services, Inc. (Orange, CA)
- ...meet business objectives and ensure the consistent, accurate execution within policies and FDCPA compliance of procedures, reporting and management of dialer operations. - Monitors dialer and associate performance and recommends account segmentation strategies in support of...
- Dialer Technician
- Western Dental Services, Inc. (Orange, CA)
- ...business objectives and ensure the consistent, accurate execution within policies and FDCPA compliance of procedures, reporting and management of dialer operations. Monitors dialer and associate performance and recommends account segmentation strategies in support of collections...
- Dialer Administrator
- DriveTime (Mesa, AZ)
- ...business objectives and ensure the consistent, accurate execution within policies and FDCPA compliance of procedures, reporting and management of dialer operations. .Monitors dialer and associate performance and recommends account segmentation strategies in support of collections...
- Dialer Administrator
- DriveTime (Mesa, AZ)
- ...business objectives and ensure the consistent, accurate execution within policies and FDCPA compliance of procedures, reporting and management of dialer operations. *Monitors dialer and associate performance and recommends account segmentation strategies in support of collections...
- Dialer Manager
- American Express (Phoenix, AZ)
- ...dialer MIS and ad-hoc reports as required along with conducting audits of executed dialing strategies.5 years current dialer experience. Contact management , Collections or related Risk Management experience beneficial. Strong analytical skills. 2 years recent people leadership...
- Dialer Administrator
- Broadview Security (Irving, TX)
- ...to meet business objectives and ensure consistent and accurate execution within policies and FTC compliance of procedures, reporting, and management of dialer operations * Monitor dialer and associate performance and recommend lead segmentation strategies in support of sales...