- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will primarily work within a secure DoD IT environment. The… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... of Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will: + Direct and oversee the Tier 2… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for...Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of… more
- General Dynamics Information Technology (Rosslyn, VA)
- …to adapt quickly to changes in technology and business requirements is crucial. The Helpdesk Manager must be open to learning new technologies and methodologies ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk Manager will provide guidance & support for… more
- General Dynamics Information Technology (Rosslyn, VA)
- …development, test and UAT environments and the production environments. + Manages the Helpdesk Manager , whose team is responsible for managing the day-to-day ... **US Citizenship Required:** Yes **Job Description:** The Production Support Manager will deliver the support for the management and...tasks of the helpdesk . + Mentors team members in terms of skills,… more
- Nationwide IT Services, Inc. (Fort Detrick, MD)
- …with USAMRAA personnel to develop and maintain web-based content. + Coordinate with the Helpdesk Manager to develop and maintain a web design and development ... a SharePoint Developer to serve as a Tier III helpdesk support element for the USAMRAA operational community, providing...third-party tools (SharePoint) + Functions as a Tier III helpdesk support element in support of USAMRAA end users… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …development, test, UAT, and production environments, including deployments. * Supervises the Helpdesk Manager , overseeing day-to-day helpdesk operations. * ... improvement. **Your future duties and responsibilities:** * Reports to the DevOps Manager and oversees data center operations and production availability. * Manages… more
- Robert Half Technology (New York, NY)
- …Management and Supervision: Oversee and manage a team of remote employees, including Helpdesk /Network Manager and Helpdesk Support staff. Define and maintain ... roles and responsibilities within the IT department, establishing clear priorities and expectations. Manage relationships with third-party vendors, including 11:11 cloud infrastructure, Miles Technologies managed services, and 2nd/3rd tier support providers.… more
- CUNY (Brooklyn, NY)
- …(City Tech) welcomes applications for the position of IT Associate. Reporting to the Helpdesk Manager , the IT Associate will be responsible for the coordination ... and dissemination of multimedia requests as received from the campus community. In addition to handling classroom audio visual equipment, digital displays and conference room setups and maintenance, the successful candidate will coordinate the multimedia and… more
- ManpowerGroup (Chico, CA)
- …tickets Assist with daily phone coverage / creating new break-fix tickets Assist Helpdesk Manager with daily departmental demands Assist with organizing and ... updating internal documentation Serve as liaison with other departments in the company to gather documentation and data for supporting the teams Document internal processes and procedures related to duties and responsibilities Data entry / audit on special… more
- ManpowerGroup (Chico, CA)
- …+ Assist with daily phone coverage / creating new break-fix tickets + Assist Helpdesk Manager with daily departmental demands + Assist with organizing and ... updating internal documentation + Serve as liaison with other departments in the company to gather documentation and data for supporting the teams + Document internal processes and procedures related to duties and responsibilities + Data entry / audit on… more
- BAE Systems (Columbia, SC)
- …Systems Administrator to serve on a Tier 2 technical support helpdesk , staffed to provide remote, over-the-phone administration, support, and technical assistance ... to EOUSA and USAO IT Systems Manager Staff in 94 US Attorney Offices. The Junior...Experience, & Skills** **Preferred Qualifications:** + Tier 2 IT Helpdesk experience + IT Systems monitoring experience **Pay Information**… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...development. + Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... configure, troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS). + Ensure no system… more
- Two95 International Inc. (Cherry Hill, NJ)
- Need Jr & Sr Helpdesk Support Title: Jr. Helpdesk Assistant Position: Full-Time with our client Location: cherry hill, NJ Salary: Market (Best possible) ... and maintain our customers' networks. . Required to be part of the on call schedule. . Performs other duties and responsibilities as assigned by the MSP Manager . more
- Envista Holdings Corporation (Madison, WI)
- …maintenance and repairs. + Provides updates, status, completion information to manager , problem request tracking system, and/or users, via e-mail, voice mail, ... or in-person communication with written documentation. + First level helpdesk support + Use discretion to prioritize and complete...necessary to avoid confusion. + Customer Focus: The IT Helpdesk and Tech Support team exists to support our… more
- CACI International (Rome, NY)
- Helpdesk Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage ... + Familiarity with IT service management tools such as BMC Remedy/Microsoft Service Manager . + Excellent customer service skills. + DoD IAT - Level II certification,… more
- The Brattle Group (Washington, DC)
- …coordinate regularly with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk + Collaborate daily with team members on support ... monitors, laptop, etc.) including hardware replacement + Monitor and respond to helpdesk tickets + Support the employee onboarding processes including training end… more
- Vectrus (Montgomery, AL)
- …start the replacement of ICS by requesting in writing (AF Form 332) to the CE Helpdesk and/or work with AMP Manager '(s) assigned to ICS. + Provide IT Helpdesk ... + Performs as the Base (ISSM) Information Security Systems Manager for CE owned ICS Systems. + Processes, documents,...Supervises 4 direct reports and works with CE Ops Manager on resource/funding requirements. We are committed to an… more
- Omni Hotels (Corpus Christi, TX)
- …in completing all VIP and internal reservations, communicating any issues to Reservation Manager or OmniRez HelpDesk Supervisor. + Assist in completing all fax ... Sales & Convention Services Departments. To assist the Revenue Manager in managing the department's day to day activities,...obtain and verify information. + Report to the Revenue Manager + Work with the Convention Service Manager… more
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