- Synchrony (Stamford, CT)
- …application process or work procedures, providing documents in an alternate format, using a sign language interpreter , or using specialized equipment. + If ... logs and tracing. Able to assist in drafting SLO, SLI , and SLAs, also reviewing, and advising on Service...service quality. + Create accountability by defining and managing SLA/SLO/ SLI for the team and align them with our… more
- Synchrony (Stamford, CT)
- …application process or work procedures, providing documents in an alternate format, using a sign language interpreter , or using specialized equipment. + If ... Objectives (SLO) aligned to customer expectations and monitor Service Level Indicators ( SLI ) to proactively identify conditions that may affect service delivery +… more
- Synchrony (Cincinnati, OH)
- …application process or work procedures, providing documents in an alternate format, using a sign language interpreter , or using specialized equipment. + If ... + Design and implement monitoring, alerting and appropriate metrics (SLO's, SLI 's) to track and report service SLAs, performance and operational efficiency… more
Locations:
Connecticut,
Ohio
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