- The Chicago Lighthouse (Chicago, IL)
- …Provide essential information to manager as requested and on time; + Monitor live call activity and support the manager with ensuring there is adequate ... call handling, and provide regular feedback to their manager on improving customer service as the subject matter...of customer's policies and procedures as they apply + Support onsite and remote agent workforce; + Excel in… more
- Three Saints Bay (Irvine, CA)
- …is also responsible for analyzing business processes and recommending improvements. + The Call Center Manager will support high-level, strategic planning, ... ** Call Center Manager (4096)** Location **Irvine,...** Call Center Manager (4096)** Location **Irvine, CA** Job Code **4096**...a Federal Government Contractor industry leader, is seeking a Call Center Manager . The Call … more
- NRTC (Portland, OR)
- …Technical Service Reps (TSSRs) Coaching areas and/or progress + Attend regular training sessions with Call Coach Manager + Support research tasks with VoC , ... broadband marketing, broadband CX, broadband vendors, and nonprofits. Job Summary The Call Coach Specialist reviews recorded CSR/TECH calls from our clients and… more
- Pearl Interactive Network (Laguna Niguel, CA)
- …** is responsible for analyzing business processes and recommending improvements. The Call Center Manager will support high-level, strategic planning, ... **Location:** Laguna Niguel, CA 92677 **Job Duties:** + Work with the Project Manager to determine call center operational strategies by conducting needs… more
- Acosta Group (Kansas City, MO)
- …and decision makers at each store and Market to agree plans to drive OSA in RAM call file. Support Market Manager in region by following the same process of ... **Retail Account Manager (RAM) Walmart - SMUCKERS** **General Information** **Company:**...Requirements** Summary Description of this Position: The Retail Account Manager (RAM) - Smuckers role compliments and builds on… more
- Cape Abilities, Inc. (Hyannis, MA)
- …+ Ensure agency phone is on during business hours and when assigned to be on call . + Support Quality Manager and Program Director in on-going management and ... functions of all direct reports. + Ensure each Program Manager and DSP is trained to act according to...and service provider ADMINISTRATIVE RESPONSIBILITIES AND OTHER DUTIES: + On- call responsibilities as assigned to provide staff support… more
- BAYADA Home Health Care (Reading, PA)
- …you need to do your job + Scholarship, Reward, and Recognition opportunities + 24/7 on- call manager support **Job Responsibilities of a Home Care Direct ... We have current Home Health Aide / Habilitation Technician / Direct Support Professional openings in the following locations: + **READING, PA** + **KUTZTOWN,… more
- BAYADA Home Health Care (Makawao, HI)
- …we invest in our care team + Paid time off + PPE + 24 / 7 on- call manager support + Depending on experience, starting at 16.50/hr and up **As an accredited, ... regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.** BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are… more
- IQVIA (Atlanta, GA)
- …future opportunities Manages the relationships with the manufacturer and Affordability Support Services Division. Supervises and coordinates daily workflow of staff ... this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein is intended… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Bank OZK (Little Rock, AR)
- …for providing guidance to and oversight of the call center assistant manager (s) and call center support staff. Oversees that day-to-day operations ... of call center activities. Essential Job Functions: + Oversees call center assistant manager (s) and support staff. + Monitors day-to-day operations of … more
- IMSolutions, LLC (Columbus, OH)
- Call Order Program Manager , Federal Agency Contracting Remote Full Time \#1210 - Client Services Manager /Supervisor Share ... (https://imsolutions1.applytojob.com/app/share/20RpFJzJ0K) IMSolutions seeks a strategic and experienced Call order Program Manager to fill an exciting… more
- Mass Markets (Las Cruces, NM)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- TEKsystems (Troy, MI)
- …3 days and 2 days remote. Must have flexibility to work on-site when needed. The Call Center Manager is responsible for the daily oversight and management of the ... daily operations and performance while aiming for maximum efficiency and cost-effectiveness in the call center. - Team size will be roughly 50 agents and 2 to 3… more
- City of New York (New York, NY)
- …to support the division in the execution of its mission. The Capital Projects/On- Call Design Manager will provide support to Wastewater Operations and ... the Administrative Engineer (NM) will serve as the Capital Projects/On- Call Design Manager . The Water Operations Division...at accomplishing current and future tasks. The division provides support to other DEP units operating in the Division's… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager WFH Flexible * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a Service-Disabled ... three core capabilities: (1) data analytics, (2) comprehensive veterans support , and (3) business process improvement. We are a...Overview:We are seeking a highly motivated and experienced Program Manager to join our team. The ideal candidate will… more
- Buyerlink (American Fork, UT)
- As a Call Center Manager , your primary responsibility is to build, operate and optimize the day to day functions of a team of appointment setters. You will lead, ... train, and mentor agents in a fast-paced outbound call floor environment to ensure success and a quality customer experience. Additionally, you'll oversee the team's… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to ... support complex business process outsourcing accounts. In this role,...In this role you will coordinate the work of call center insurance supervisors and agents engaged in assisting… more
- Mass Markets (Mesilla, NM)
- …SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role will ... POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING...the company, providing over-the-phone customer service, sales, and technical support . We provide all new employees with world-class training,… more
- Mass Markets (Dallas, TX)
- …SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role will ... POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING...MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop… more