- Fannie Mae (Reston, VA)
- …As a valued colleague on our team, you will act as a team lead in the designing, producing, testing, or implementing software, technology, or processes, as well ... as lead processes for creating and maintaining IT architecture, large...on the following responsibilities:Independently determine the needs of the customer while identifying and resolving conflicting or complementary needs… more
- Burlington (Fairfax, VA)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer ... to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy… more
- Burlington (Alexandria, VA)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer ... to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy… more
- Burlington (Fairfax, VA)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead ...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Under Armour, Inc. (Oxon Hill, MD)
- …right candidate. **We count on our Sales Keyholders to:** + Ensure we always provide great customer service + Lead a selling culture and enhance the ... up the store leadership team by overseeing sales and customer service , coaching teammates, and calling the...store according to Standard Operating procedures + Train and lead teammates in the execution of daily operations aligning… more
- Chenega Corporation (Springfield, VA)
- … Springfield, VA Join our Talent Network Summary: TheInformation Assurance Security Specialist Lead provides superior customer service PKI Support in direct ... support over the phone + Good phone skills, professional demeanor, and previous customer service experience strongly desired + Good problem-solving skills with… more
- National Credit Union Administration (Alexandria, VA)
- …Work in partnership with managers at all levels to develop new ways to improve customer service . Originate and lead management practices and objectives that ... will provide a customer service , employee-oriented, high-performance culture that emphasizes...goal attainment, and ongoing development of a superior workforce. Lead and supervise a collaborative and innovative workforce responsible… more
- Xylem (Washington, DC)
- … customer expectations through innovative and sustainable solutions. We're Hiring for a ** Customer and Vendor Master Data Management Domain Lead ** ! If you ... Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) ! **THE ROLE** : The Customer and Vendor Master Data Management Domain Lead leads… more
- BioLife Plasma Services (Washington, DC)
- …Pharmaceutical Company Ltd._ **_OBJECTIVES/PURPOSE_** The Customer Experience Business Lead is responsible for supporting our service framework strategies ... assisting the Director with implementation of the BioLife research roadmap. The Customer Experience Business Lead will partner with cross-functional analytics… more
- Xylem (Washington, DC)
- …with Global business leaders across many different stakeholder groups + Excellent customer service ethic + Knowledge and understanding of operations processes, ... passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We're Hiring...sustainable solutions. We're Hiring for a **Global SAP S4 Service / Asset Management IT Lead ** !… more
- Amazon (Arlington, VA)
- …briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and ... companies and believes that world-class support is critical to customer success. AWS Support also partners with a global...sector sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- Leidos (Reston, VA)
- …Our National Security Sector has a new opportunity for a **Business Development Lead to conduct business development activities focused on the Department of Homeland ... Security (DHS), specifically DHS Headquarters, US Secret Service , Immigration and Customs Enforcement, and United States Coast...a team of Business Developers focused on the DHS customer and contribute to the breadth and depth of… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead serves as the Voice of the Customer , responsible for ensuring a positive overall customer experience across ... the Performance Work Statement (PWS). This role involves monitoring and maintaining Service Level Agreements (SLAs), analyzing IT Service Management (ITSM)… more
- ICF (Reston, VA)
- …Implementation Specialist - Human Resources + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist - IT ... anywhere within the US We are looking for a Lead WSD Workplace Service Delivery ServiceNow Developer....ServiceNow Workplace Services Delivery to meet specific client employee, customer , IT, and unique service requirements. You… more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. Key job responsibilities - Lead negotiations and customer closure for strategic, large, complex or ... companies and believes that world-class support is critical to customer success. AWS Support also partners with a global...regional sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) - Act as a… more
- SAIC (Mclean, VA)
- …delivering mission excellence on programs of national importance. SAIC is seeking an IT Service Delivery Lead to establish, refine, and oversee IT service ... delivery to internal and external customers. The IT Service Delivery Lead ensures policies and processes...Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work… more
- Koniag Government Services (Washington, DC)
- …Data Solutions,** a Koniag Government Services company **,** is seeking a Secure Access Service Lead with a TS/SCI Clearance to support **KDS** and our ... government customer in Washington, DC. We offer competitive compensation and...Koniag Government Services company, is seeking a Secure Access Service Edge (SASE) Lead , where you will… more
- ManTech (Herndon, VA)
- …agreed upon policies, processes, and SOPs + Assist in defining and implementing a customer service satisfaction program + Assess requirements for and advise on ... offer opportunities for advancement. ManTech is seeking a motivated, career and customer -oriented **Director** to provide unparalleled support to our customer … more
- Leidos (Washington, DC)
- …monitoring of the health and status of enterprise services, coordinate with respective service lanes for outage resolution and track outage and changes to the ... Procedures (SOPs) to assist with triage and determining impact for any service disruptions noted through monitoring or via direct communication with Service… more
- CyrusOne (Sterling, VA)
- …stakeholder deliverables, requirements, and navigate complex situations. + Manage service ticket processing with regional techs, vendors, and internal stakeholders. ... + Coordinate necessary RFCs for on-site service work and PM activities. + Schedule and coordinate...growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall… more
