- Humana (Des Moines, IA)
- …to established governance frameworks and service level agreements. + Manage vendor escalations and resolve service issues. + **Governance:** + Develop and implement ... work EST hours,_ _but as an operational role, may have weekend/after-hours escalations at times_ \#LI-Remote \#LI-CB2 **Scheduled Weekly Hours** 40 **Pay Range** The… more
- Navient (Des Moines, IA)
- …to thousands of scholarships to help students pay less. **The Client Happiness Associate position will report to the Supervisor, Client Happiness.** **As the Client ... Happiness Associate , you will:** + As the brand representative of...and maintain professional conduct + Ability to handle client escalations , utilize appropriate de-escalation techniques, take ownership, and resolve… more
- SHI (Des Moines, IA)
- …Services Engineer - Azure + AZ-104: Microsoft Azure Administrator certification, equivalent Associate level Azure certification, or ability to obtain within 3 months ... within 6 months of hire. {ASG Managed Services Engineer - ITaaS + M365 Associate or GWS Professional Administratoror ability to obtain within 3 months of hire. +… more
- CBRE (Des Moines, IA)
- …- United States of America **About the Role:** As a CBRE Procurement Sr. Associate (Buyer), you will provide advanced support to the Procurement and Sourcing Team on ... meet the required standards. + Point of contact for internal customer escalations , concerns, and troubleshooting. + Present research findings to management for… more
- SHI (Des Moines, IA)
- …**Certifications Required** + AZ-104: Microsoft Azure Administrator certification, equivalent Associate level Azure certification, or ability to obtain within 3 ... rotating on-call engineer schedule, you must provide after-hours support for escalations . + Maintain the required utilization levels.These requirements may change… more
- Acxiom (Des Moines, IA)
- …use and clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company, including Sales, ... innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS… more