- Lowe's (Bristow, VA)
- …conflicts and concerns + Processing customer orders and adjustments + Escalated customer concern resolution + Working alerts and queues + Inputting ... tasks in a past paced environment. * Knowledge of Home Delivery XDT operations. * Market Delivery Associate will be assigned daily tasks such as working alerts… more
- NVR (Reston, VA)
- Part-Time Customer Care Associate Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ... (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=32635) As a Part-Time Customer Service Associate , your empathy and interpersonal… more
- Pearson (Washington, DC)
- … will manage this important part of Pearson Virtual School. The Board Relations Senior Associate is a member of the Customer Success Partners team and will be ... **Board Relations Senior Associate ** **Organizational Information** At Pearson, we're committed to...introduced significant disruption and transformation to the K-12 learning market . And as a result, our category has seen… more
- Capital One (Mclean, VA)
- …United States of America, McLean, Virginia Sr. Manager, Product Management, Associate Intelligence **Capital One is a high-tech company, a scientific laboratory, ... and a customer and tech focused company reaching millions of consumers....for our customers.** **As a Sr. Manager on the Associate Intelligence team, you will be part of the… more
- Small Business Administration (Washington, DC)
- …management, communication tools and information sharing. The incumbent serves as the Deputy Associate Administrator. He or she functions as the alter ego to the ... Associate Administrator and fully shares in the duties, responsibilities...of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Associate Experience Manager Product Management & Data **Capital One is a high-tech company, a ... and delivering great experiences for our customers.** **As a Manager on the Associate Experience product team you will embark on the mission to connect customers… more
- KPMG (Ashburn, VA)
- …as we are, join our team. KPMG is currently seeking a Senior Associate , Account Operations to join our Market Development organization. Responsibilities: + ... **Business Title:** Senior Associate , Account Operations **Requisition Number:** 112465 - 95...tools and resources + Solid critical thinking and issue resolution skills, with a drive to tackle complex challenges… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Principal Associate , Cyber Product Owner Capital One is seeking a product owner to help deliver ... Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part… more
- Bristol Myers Squibb (Washington, DC)
- …data generation, insight generation and patients' access to medicine. The Regional Associate Director (RAD) role is field-based and focused on managing a team ... Reviews/Approves the MSLs' MyList + Uses active listening to understand customer needs and promote focused communication while ensuring appropriate two-way… more
- Highmark Health (Washington, DC)
- …the viability of the Program. + Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout ... Good interpersonal skills **Knowledge, Skills and Abilities** + Experience with customer relationship management + Presentation skills + Negotiation skills +… more
- Office of the Secretary of Health and Human Services (Washington, DC)
- …development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. 3. Results Driven: The ability to meet organizational ... goals and customer expectations. Inherent to this ECQ is the ability...including Medicare, Medicaid, and ACA title I programs (private market reforms and health care Marketplaces), among others. Requires… more
- Amazon (Herndon, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- Vontier (Washington, DC)
- …find swift and efficient solutions, liaising with relevant parties to ensure customer satisfaction and issue resolution . + Process Improvement: Continuous review ... position requires strong communication skills, key attention to detail, and a customer -centric attitude. **WHAT YOU WILL DO:** + Represent the Onboarding Support… more
- Kuehne+Nagel (Herndon, VA)
- …worldwide? Here at Sterling, our Herndon site is looking for a new Air Logistics Customer Care Specialist to join our Air Logistics team. **Your Role** As a ... Customer Care Specialist, you will be the face of...follow-up (including flight and customs delays, proof-of-delivery, charges, problem resolution ,) + Includes understanding the clients' internal requirements and… more
- Walmart (Haymarket, VA)
- … resolution across managerial levels within the facility; and providing resolution for associates, including proactively seeking out associate comments and ... for multiple, dynamic indicators (for example, external environment, merchandising, customer and associate base, replenishment, sales windows); ensuring… more
- Vontier (Washington, DC)
- …and verification. Ensure timely submission for supervisor approval, facilitating a swift customer resolution process. + **Conduct Certified Trainer Audits:** As ... partners to gather information, manage expectations, and ensure successful issue resolution . + **Manage customer support projects:** Oversee all technical… more
- Cayuse Holdings (Washington, DC)
- …operational efficiency, reducing costs, boosting profitability, or expediting time to market , Cayuse is committed to helping clients achieve their business ... objectives effectively. With a customer -centric approach and a track record of success, Cayuse...potential system problems and escalate to department contact for resolution . + Identifies potential system problems and escalate to… more
- Amazon (Arlington, VA)
- Description The Global Customer Fulfillment (GCF) Amazon Customer Excellence System (ACES) Associate Experience team is looking for a passionate, innovative, ... drive the strategy, delivery, and expansion of MyPerformance and other associate performance management support systems. MyPerformance aims to empowers associates… more
- CareFirst (Reston, VA)
- …& Qualifications** **PURPOSE:** Responsible for performing advanced analysis and problem resolution in support of the Finance and Contracts activities; and preparing ... efficiency and satisfaction standards. Directs the investigation and assists in the resolution of any unusual trends or potential issues to assure data integrity… more
- Kelly Services (Manassas, VA)
- …(12month; potential for permanent conversion)** opportunity to work as a ** Associate Technical Support (within Science)** located in **Manassas, VA.** **Shift:** ... 1 day onsite) **Hourly Pay Rate: $23** **Position Summary:** The Associate Technical Services Specialist supports customers via various communication channels. They… more