- TEKsystems (Shoreview, MN)
- …+ This is not going to be full on case work. + Only transcribing for Sr . Escalations Reps by reviewing calls, taking notes, and attach to case. + Generally, ... times there are calls from Spanish speaking customers with complaints and as a part of research we need...identify the specific topic and make notations for the complaints case. + Working a pipeline of tasks to… more
- Wells Fargo (Minneapolis, MN)
- …It all begins with you. **About this role:** Wells Fargo is seeking a Senior Commercial Loan Servicing Representative as part of the Commercial Banking ... less experienced loan administrators in providing resolutions of inquiries and complaints . + Determine appropriate course of action and conduct investigative steps… more
- Wolters Kluwer (St. Paul, MN)
- …support (eg, download issues); escalating customer complaints to a senior customer service representative or manager; providing detailed background ... The Customer Service Representative for Wolters Kluwer Health (WKH) UpToDate Inc....information for all escalations ; ensuring the highest level of accuracy, completeness and… more