- College of American Pathologists (Northfield, IL)
- …We offer a generous compensation and benefits package, 401K, and more Brief Description The Contact Center Agent is responsible for: + Providing front line ... established guidelines. Specific Duties Primary duties and responsibilities of the Contact Center Agent : + Receive, investigate, and resolve customer… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Comerica (Auburn Hills, MI)
- Contact Center Agent Tier 2 The office is currently located in Auburn Hills and relocating to Farmington Hills in Q1 of 2024 Location: Farmington Hills ... * Looking to work with a diverse team? Join our Team! A Contact Center Agent Tier 2 will have a passion for providing exceptional customer service whose… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (PART-TIME) We are looking for part-time call center agents to support inbound and outbound customer ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
- NBT Bank (Oneida, NY)
- Pay Range: $16.00 - $21.14 Salary range for this job is: $18.00-$21.14 The Contact Center Agent I is responsible for researching, troubleshooting, and ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social… more
- Adecco US, Inc. (Beaverton, OR)
- …emails, chat, and callback interactions . Click on Apply Now to be considered for this Contact Center Agent job in Beaverton, OR. After you apply, you will ... Adecco is hiring immediately for Contact Center Agents with a local client in Beaverton, OR. Weekly pay starting at $20.00 per hour and competitive benefits with… more
- Randstad US (Phoenix, AZ)
- call center / contact agent . + phoenix , arizona + posted may 3, 2024 **job details** summary + $18.99 - $19 per hour + temp to perm + high school + category ... + referenceAB_4527848 job details Epiq Systems Class Action business operates a call center to handle potential claimant inquiries and claims. The incumbent for this… more
- BELFOR Property Restoration, Inc (Troy, MI)
- **Job Title** BELFOR Contact Central - Call Center Agent **Location** Any Shifts - Sourcing only **Job Description** **Qualifications**
- Mass Markets (NE)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (CA)
- …broadband connection. - POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Mass Markets (CA)
- …broadband connection. * POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Robert Half Office Team (San Antonio, TX)
- …various channels. The ideal candidate should have a solid background in call center operations and a strong understanding of customer service protocols within the ... handle information accurately. * Monitor and manage high-volume call center operations in a fast-paced environment. * Use Microsoft...experience. * Demonstrated ability to handle high volume call center operations and thrive in a fast-paced call … more
- General Dynamics Information Technology (Bossier City, LA)
- …neighbors as they navigate through difficult and challenging situations. **Work Helping Others as a Contact Center Agent ** We are looking to hire contact ... successful completion of training, including OJT.** **A Day in the Life of a Contact Center Agent :** + Impact the lives of others, by providing support to… more
- Solis Mammography/ Washington Radiology (Fort Worth, TX)
- …data, correct schedule and adherence to medical standards. * Provides feedback to the Contact Center Agent and partners with the supervisor to ensure ... areas of opportunity and potential solutions. * Participates in calibration calls (QA/Supervisor/ Contact Center Agent ) to ensure that evaluations and… more
- HCA Healthcare (Earth City, MO)
- …part of our team. **GENERAL SUMMARY OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is the driver of our ... in an ever-changing digital landscape. The Consulting Product Business Analyst - Contact Center IVR & Virtual Agent is responsible for supporting the… more
- University of Miami (Medley, FL)
- …+ Understands and explains key performance metrics. + Engages in initiatives to improve contact center and agent performance. + Monitors success of specialty ... Connect has an exciting opportunity for a full-time Manager, Contact Center to work in Miami, FL....years of relevant experience required + Experience as change agent , motivator, and influencer. + Experienced critical thinker and… more
- Navient (Columbus, OH)
- …may arise. + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable ... - access to thousands of scholarships to help students pay less. **The Contact Center Engineer position will report to the Director, Customer Experience.**… more
- Healthfirst (Brooklyn, NY)
- …Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture ... The Field Service Agent acts as an in-person liaison between Healthfirst...inquiries and complaints within defined timeframes + Assist with Contact Center Operations (CCO) outbound campaigns on… more
- Chewy (Plantation, FL)
- …experience + Solid understanding and competency of real time management of a contact center including managing agent availability, forecast v. actual ... agent utilization management, reporting, and analytics leveraging understanding of contact center operations and workforce management principles. You will… more