- American Honda Motor Co Inc (Marysville, OH)
- …footprint."We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to ... environment.Experience working in a team-oriented, collaborative environment.Experience with an ITSM toolset, preferably ServiceNowAbility to adhere to and promote… more
- American Honda Motor Co Inc (Torrance, CA)
- …footprint."We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to ... Bring the Future! Job Purpose Honda is developing a Process Owner Role for its ServiceNow ( ITSM )...quality, and cost effectiveness. Participate in and recommend on-going continuous improvement for the region. Work closely… more
- American Honda Motor Co Inc (Torrance, CA)
- …footprint."We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to ... of faster delivery, quality, and cost effectiveness.Participate in and recommend on-going continuous improvement for the region.Work closely with team members… more
- Merck & Co. (Rahway, NJ)
- … process performance.Performing evaluations and quality reviews to ensure continuous improvement of the Operational processes.- Required competencies: ... to meet identified needs.Performing and/or leading analysis, re-engineering, and work process improvement activities for Service Configuration Management/CMDB &… more
- Oglethorpe Power (Tucker, GA)
- …willing to engage and participate in an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.Job ... Identify and implement new solution and enhancements to the ITSM platform to streamline ITIL process workflows....to the ITSM platform to streamline ITIL process workflows. Support/Maintenance: Functions as a technical expert for… more
- Vintun (Stafford, VA)
- …a team of ITIL/ ITSM SMEs to create and document Process Improvement initiativesMaintain documentation control using SharePointParticipate in daily and/or ... and service managers with meeting support, documentation, collaboration, and continuous improvement initiatives. Support includes metrics analysis, workflow… more
- Nesco Resource (New Haven, CT)
- …that the solution needed by the is the solution that is delivered Participates in continuous improvement activities with their own team as well as the teams whom ... metrics for key performance indicator measurement in support the planning process , organizational objectives, and the strategic vision. Creates and maintains a… more
- Veracity Consulting Group (Glen Allen, VA)
- …the solution value. Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, ... yourself daily? Veracity is currently seeking a Senior Business Process Consultant for ITSM / ITOM Visibility...of our customers. In this role, you will lead process discovery, re-engineering, improvement , and analysis sessions… more
- MUFG (Jersey City, NJ)
- …with ServiceNow platform administration/management, configuration, development, integration, upgrade and continuous improvement + Experience with one or more ... supporting current state. + Take ownership and collaborate with ITSM process /function owners and SMEs across IT...and enhancements + Engage in day-to-day operational support and continuous capability improvement + Engage in on… more
- Vertafore (Denver, CO)
- …You will collaborate with cross-functional teams, analyze processes, and lead continuous improvement efforts. If you are enthusiastic about optimizing ... + Define and create periodic KPI reports using ServiceNow for ease of monitoring ITSM trends + Maintain process and checklist to support TSO readiness of… more
- PPL Corporation (Louisville, KY)
- …key performance indicators to ensure optimal service delivery. This role focuses on process improvement and adapting to changing priorities. The Process ... requirements. + Manage and mentor service management professionals, fostering a culture of continuous improvement and collaboration. + Monitor and report on key… more
- Leidos (San Antonio, TX)
- …have a significant impact on service delivery and customer satisfaction. + Continuous Improvement : Continuously evaluate the effectiveness of problem management ... opportunities to improve system performance by addressing underlying problems. Work on improvement plans in collaboration with other ITSM processes to enhance… more
- NCR Atleos (Frisco, TX)
- …the organization, including managing Change Advisory Board meetings. + Drive steady state and continuous improvement in the ITSM operations support of the ... continual reinforcement of requirements for Changes. + Drive the Change Management process to ensure change requests are submitted properly, reviewed, and acted upon… more
- Lineage Logistics (Novi, MI)
- …components of the final project solution . Mentor teams on best practices, process improvement and project management skills Education and Work Experience: . ... A Lineage Logistics ITSM Implementation Project Manager is responsible for the...and experience, with the capacity for and interest in continuous learning to support technologies that can become key… more
- CARMAX (Richmond, VA)
- …Support the day-to-day Incident Management function with a focus on continual process improvement , upholding incident content guidelines and expectations based ... a collaborative environment within CarMax IT groups for the adherence to, and continuous improvement of, the incident management processes. + A willingness to… more
- Georgia Systems Operations (Tucker, GA)
- …be willing to engage and participate in an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. **Job Duties:** ... Identify and implement new solution and enhancements to the ITSM platform to streamline ITIL process workflows....to the ITSM platform to streamline ITIL process workflows. + **Support/Maintenance:** Functions as a technical expert… more
- Node.Digital (Dulles, VA)
- …while supporting customers in reviewing and approving them * Managing and communicating ITSM process and business requirements to the delivery team to ensure ... the proposed solutions meet customer expectations * Contribute towards continuous improvement of leading practices * Growing...2+ years of experience with the ServiceNow platform supporting ITSM and ITIL process flow development and… more
- CVS Health (Hartford, CT)
- …analyzing, and presenting data to support informed decision-making and drive continuous improvement initiatives. The Reporting Analyst collaborates with ... change management, problem management, and service level agreements (SLAs). Collaborate with ITSM process owners and stakeholders to understand reporting needs… more
- CareOregon (Portland, OR)
- …leaders and partners + Ability to inspire and direct teams in support of continuous improvement related to complex, business critical processes and systems + ... ISBI work performance metrics and KPIs. + Leads innovation, process review, and improvement efforts; oversees processes...priorities + One or more development frameworks (Agile, Waterfall, ITSM , etc.) Preferred + Minimum 4 years' experience in… more
- CVS Health (Hartford, CT)
- …trends and technologies in IT Operations Management and ServiceNow platform to drive continuous improvement initiatives. Required Skills: - 5+ years of hands on ... Director this role will l iaise with technology teams, process owners and counterparts to define, execute and manage...and Cloud Management. - Integrate ServiceNow ITOM with other ITSM (IT Service Management) modules and third-party tools to… more
