- CVS Health (Frankfort, KY)
- …solutions to make health care more personal, convenient and affordable. The SKY Inbound / Out Bound Queue Associate supports the comprehensive coordination ... where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for… more
- CVS Health (Annapolis, MD)
- …standards, where applicable, while adhering to company policy and procedures. - Places outbound calls to providers under the direction of Medical - Management Nurses ... to obtain clinical information for approval of medical authorizations. - Uses Aetna Systems such as QNXT, ProFAX, ProPAT, and Milliman Criteria. - Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in this… more
- CVS Health (Topeka, KS)
- …where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for ... approval of medical authorizations. - Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involving significant… more
- CVS Health (Harrisburg, PA)
- …Candidates can reside in Eastern and Central Time zone Training and Shift: + Training: 6 weeks, M-F btw 8am-5pmEST - no PTO allowed during that time + During training ... you will be on camera and in business attire + Shift: Shift can be anywhere btw 8am-8:30pm EST M-F - Supports comprehensive coordination of medical services including intake, screening to Aetna Medical Services Programs.-Promotes/supports quality effectiveness… more
- CVS Health (Austin, TX)
- …standards, where applicable, while adhering to company policy and procedures.* Places outbound calls to providers under the direction of Medical Management Nurses to ... obtain clinical information for approval of medical authorizations. Uses Aetna Systems such as MedCompass, QNXT, ProFAX, ProPAT, and Milliman Criteria.* Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in… more
- Adecco US, Inc. (Winder, GA)
- …support and Most Amazing Personal Service (MAPS) to stores via inbound and outbound calls regarding procedural questions. **Functional Responsibilities** ... Chico's FAS with their search for a Technical Support Associate . This is a 6+ month temporary assignment for...phones, network. + Works Self Service tickets from SSC Queue during low volume times and between inbound… more
- WM (Plymouth, MI)
- …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... anyone else in the industry. **Job Summary** The Account Associate I (IAM - TEAM) generates shareholder value by...Small/Medium commercial WM customers as part of a team-based queue . The IAM - TEAM manages existing business relationships… more
- WM (Tupelo, MS)
- …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... anyone else in the industry. **Job Summary** The Account Associate I (IAM - TEAM) generates shareholder value by...Small/Medium commercial WM customers as part of a team-based queue . The IAM - TEAM manages existing business relationships… more
- Vanderbilt University Medical Center (Nashville, TN)
- …**Job Summary:** JOB SUMMARY Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages ... but not limited to some of the following: -Answering telephone work queue -Processing mail -Preparing patient education packets -Others duties as assigned -Assisting… more
- Wolters Kluwer (Columbus, OH)
- …campaign planning and lead generation activities + Manage and maintain the prospector inbound web form queue in Saleforce.com + Comply with all ... Tasks: ** + Provide customer sales qualification by fielding inbound telephone, web and email activity coming from the...sales team + Generate marketing qualified sales leads via outbound call and/or email initiatives. Outbound lists… more
- altafiber (Canton, OH)
- …responsible for creating the advertising associated with Agile Network Builder inbound service request management and marketing campaigns. Campaigns are designed to ... recognition, as well as market penetration. **Essential Functions** **:** Respond to inbound requests for service (SR) from multiple media sources, internet, email,… more
- PenFed Credit Union (Papillion, NE)
- …the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, ... all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues.… more
- GCI Communication Corp (Anchorage, AK)
- …customer satisfaction, ticket completion and scheduling. + Ensure standards are met for inbound and outbound call handling and that all other work activities ... monitor, evaluate, and distribute daily workload using the appropriate systems, including queue monitoring and other tools. + Study of daily, weekly, monthly cases… more
- Nucor Steel Auburn, Inc. (Cincinnati, OH)
- …Manual Order Entry, Shipment scheduling and proactive communication to the delivery points ( inbound and outbound loads) + Freight rate administration and data ... entry + Answering a high-volume phone queue to be the front line for incoming inquiries...performs other duties as assigned [[cust_safetyState]] Minimum Qualifications: + Associate degree with a concentration in Business or Supply… more