- Penske Truck Leasing Co., LP (Lockbourne, OH)
- …and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation. Hours will vary between Sunday- Friday ... Supervisor could earn up to 30% of their base for Max Performance. Major Responsibilities: People * Establish and sustain that all supervisors and associates are… more
- Fidelity TalentSource LLC (Durham, NC)
- …applications.Coordinates the planning and successful execution of special events and projects.Drives incident management , root cause analysis, problem ... implementing Information Technology Infrastructure Library (ITIL) standards for operations, and incident , problem , request management , change, and release… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …errors, training, general questions, and general use.Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps ... to determine the nature of the problem .Responsible for creating, tracking, and resolving Remedy...a clear and professional mannerManage customer relationships from reported incident through resolution.Meet all Service Level Agreements (SLA) as… more
- Mindlance (Washington, DC)
- …* Advanced knowledge of CISCO operation system/Cisco Services * Good Knowledge of Incident Management system (ServiceNow or equivalent) * Knowledge of AWS/Azure ... resolutions for network and communication link issues, * Create incident ticket, provide update, and follow-up * Take ownership...in a prompt and professional manner * Escalate the problem promptly to ensure high availability of network devices… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …as necessary. Support OMS TOC (Technical Operations Center), Monitoring, Change, and Problem Management Teams Generate ServiceNow reporting and dashboards to ... for the Project Manager in producing any monthly reporting requirements. Trained in Incident Management to support the contract. Education & General Experience *… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …managing, and ensuring the security of the Splunk infrastructure. * Participate in incident , problem , and change management processes related to Splunk. ... also desirable. Key Tasks and Responsibilities * Perform installation, configuration management , capacity planning, license management , data integration, data… more
- Fidelity TalentSource LLC (Durham, NC)
- …support and problem resolution. You will support UTS in handling incident and requests and will collaborate and work extensively with technology partners across ... the Fidelity enterprise. This is a role intended to provide coverage for incident and change work during the US Second shift (11am a€" 9pm), and assist with server… more
- SNI Technology (Fort Lauderdale, FL)
- …Desk, NOC/Site Support team members; develop, administer, and maintain IT change/ incident / problem management systems, applications, tools, procedures, and ... a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management , and IT service request workflow (Improving efficiency… more
- DivIHN Integration Inc (Waukegan, IL)
- …for aligning technology solutions with business strategies, working principally with senior management . Acts as the principal designer for major systems and ... years of experience in IT, preferably in the healthcare industry. Prior management experience. Problem determination (experience in root cause analysis) and… more
- Penske Truck Leasing Co., LP (Marion, OH)
- …and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation. Major Responsibilities: People * ... or equivalent required * Bachelor's Degree in Business or Supply Chain Management preferred * Proficiency with computers including Microsoft Outlook, Word, Excel,… more
- WSP USA (New York, NY)
- …qualification as standard. 5-10 years of experience working in an ITIL aligned operational role ( Major Incident Management , Problem Management or ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About Us** WSP is a global leader in engineering and professional services. We pride… more
- TEKsystems (Needham, MA)
- …roadmap. Strong experience in IT operations including ITIL/ITSM processes, with specific emphasis on Major Incident Management , Problem Management , ... endpoint management automation. Assess endpoint security solutions, improve vulnerability management , and assist with incident response. Configure and deploy… more
- Norfolk Southern (Atlanta, GA)
- Manager IT Major Incident Management Apply now " **Date:** May 6, 2024 **Location:** Atlanta, GA, US, 30309 **Company:** Norfolk Southern Corp. Norfolk ... resolution and minimal disruption. **Responsibilities** + Serve as the Major Incident Management (MIM) process...Strong understanding of ITIL v3 and ITIL 4 frameworks ( Incident , Problem , and Change processes) + Experience… more
- General Dynamics Information Technology (Falls Church, VA)
- …work includes the following:** + Selected candidate will support incident and problem management practices while conducting Major Incident handling ... to include but not limited to the incident management plan, major incident management plan, cybersecurity response plan. + Manages events/incidents… more
- Vertafore (Denver, CO)
- …Board). This person would support day-to-day activities of problem and major incident management , including reporting and compliance. Core Requirements ... continuous improvements of governance for Change Management , Incident Management , and Problem ...Major Incidents. You can guide our teams through Major Incidents and Problem Management … more
- State of Colorado (Golden, CO)
- Statewide Traffic Incident Management Program Coordinator Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4516680) Apply Statewide Traffic ... Incident Management Program Coordinator Salary $91,272.00 -...the duties of this position; + Real time operational management of transportation systems, major infrastructure, logistical… more
- Amazon (Austin, TX)
- …insights and ensure alignment with business needs. * Drive the adoption of Incident Management best practices and standards across the organization, including ... Fundamentals. - ServiceNow ITSM Fundamentals. - Experience in an incident or major incident function...incident function in IT with strong understanding of incident management principles, methodologies, best practices, and… more
- Morgan Stanley (Alpharetta, GA)
- …plays a mission critical role in Incident Management , Problem Management , Change Management , and Major Events Planning. The ECC creates value by ... the office. The role is an opportunity to manage major and severe business impacting incidents, primarily involving large...also involve advising and consulting on processes related to Incident Management , Problem Management… more
- Wells Fargo (Columbus, OH)
- …Ability to help facilitate the outage call personally and support the Enterprise Technology Major Incident Management team. + Interact with Technology and ... our customer commitments. Help support foundational inputs in the daily operations respective to Problem Management . Work to address Incident & Problem … more
- General Dynamics Information Technology (Chantilly, VA)
- …**Job Family:** Systems Administration **Skills:** Information Technology (IT) Systems,IT Incident Management ,System Administration **Experience:** 3 + years of ... **US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst, where you'll leverage ITIL practices and ServiceNow… more
