- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …, Application Analyst , Customer Care Technician , Contact Center Technician , Customer Service Technician , Client Support Specialist, Call Center ... Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support Technician… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk Analyst , ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- Insight Global (Anderson, SC)
- Job Description Insight Global is looking for a network technician to support network, server and application elements, resolve incidents and service requests, ... and system resources, and maintain corresponding system records and documentation. Provide Tier II support as per the SME agreements. Perform periodic maintenance… more
- University of Utah (Salt Lake City, UT)
- …Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** Computer Employee ... **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve as the...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our ... our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or...HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + Candidates supporting this… more
- SSM Health (IL)
- …issues **Job Summary:** Provides leadership and primary support of escalations for the technician and analyst . Mentors team members, works on more complex issues ... are looking for experienced EPIC users to join our Service Center team. Good customer service skills...plus. #SSM The TSC EHR (Electronic Health Records) SENIOR ANALYST , is responsible for all aspects of primary and… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.… more
- Randstad US (Lake City, FL)
- …customer service by providing status and information to the customer. Assigns service desk tickets to the appropriate technician or group for proper ... customer support analyst - software and hardware. + lake city...by providing status and information to the customer. Assigns service desk tickets to the appropriate technician … more
- Adelante (Phoenix, AZ)
- Desktop Support Senior Analyst Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Position Type Full Time Education Level HS Diploma ... Job Category Health Care Description POSITION SUMMARY The Desktop Support Senior Analyst provides support assistance to users in the operation of end-user… more
- Robert Half Technology (Lynn, MA)
- Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top- tier ... and optimal functionality of both internal and external systems. Collaborating closely with Tier I and Tier II technicians, this role involves providing… more
- UCLA Health (Santa Monica, CA)
- Description In this role, you will provide Tier II responsibilities for the day-to-day 24x7 IT services within an assigned geographical region, which may require a ... technician to travel to various sites as needed to perform the job duties. Tier II support on technologies including endpoint devices, but not limited to… more
- Insight Global (Camp Hill, PA)
- Job Description Insight Global is looking to add a Help Desk Technician to our client's team in the Camp Hill, PA area. This person will be one of 2 POCs for the ... 7:30-11 being there busiest time of the day answering service calls. This person will also be expected to...in PA and joining a team of one other tier I/II individual. Eventually, this role will be 3-… more
- City of West Sacramento (West Sacramento, CA)
- …methodology. Dental plan is self-insured through Delta Dental. Vision plan is Vision Service Plan. The cafeteria plan amount for health benefits (medical, dental and ... City according to the formula below: 10-14 years of service = $50 + 25% of premiums 15-19 years...City contribution. Employees will fall under the medical retirement tier based on original date of hire as a… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... Type of Travel: None Anticipated Posting End: The Integrated Service Center Account Manager will provide front line support...system administration** + Proven experience as a help desk technician or other customer support role + Experience and… more
- Army National Guard Units (Columbus, OH)
- …Guard. As an IT Customer Support Specialist, the incumbent is responsible for providing Tier II technical support at the Service Desk and responsible for ... provides initial incident information to the Incident Response (IR) Specialty. Provides Tier II support for end-user hardware failures. Responds to a variety of… more
- Army National Guard Units (Cheyenne, WY)
- …Wyoming Army National Guard. This is a Title 32 Dual Status Technician Excepted Service position. Military affiliation is required. Responsibilities This ... Customer Support Specialist, the incumbent is responsible for providing Tier II technical support at the Service ...retention, and student loan repayment bonuses. Acceptance of a Technician position over 180 days will result in suspension… more
- CACI International (Denver, CO)
- …hiring for the following: ** Service Desk Technicians; Tier 1 Support; Tier 1.5 Support, Enterprise Monitoring Analyst ; Operations Bridge Analyst ; ... Top Workplace USA for 2023! CACI's All Spark program which provides IT Service Management to one of the _premier_ Intelligence Community agencies in the world… more
- Army National Guard Units (Jackson, MS)
- Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION THAT REQUIRES MILITARY MEMBERSHIP. This National Guard position is for a SUPERVISORY IT ... Systems and technologies as a part of a forward deployed Enterprise Service Desk (ESD). Ensures Information Technology Infrastructure Library (ITIL) standards are… more