- General Dynamics Information Technology (Washington, DC)
- …bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking a Deskside Support Manager in Washington, DC This manager -level ... requires periodic night and weekend work to ensure the success of the Deskside Support operation. The selected candidate must be a US Citizen (without any dual… more
- CACI International (Arlington, VA)
- Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... Type of Travel: Local * * * As a Deskside Support Technician, you will act as...CompTIA Security+, and ITIL v3 Foundations AND HDI Desktop Support Manager or A+ related certifications relevant… more
- Leidos (Rockville, MD)
- …Operation is seeking a dynamic, mission-centric hands-on **CTO/** **Technical** **Program Manager (PgM)** to support a federal agency's large, mission-critical ... area.** **US Citizen or US Person required** As a **CTO/** **Technical** **Program Manager (PgM)** you will be accountable for directing customer support … more
- SAIC (Washington, DC)
- …through an enterprise IT service desk; contracted business service desks and on-site deskside services, the service delivery manager owns the policies, processes ... Strategic Leader (ITIL 4 SL) certification. 1. Active Help Desk Institute Support Center Manager (HDI-SCM) certification. 1. Demonstrated experience in… more
- CACI International (Arlington, VA)
- Program Manager (Tier 2/3 O&M) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... CACI is seeking highly skilled and experienced IT Operations Manager to oversee a hybrid operational team covering day...covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and engineers and… more
- CACI International (Arlington, VA)
- Senior Program Manager (IT Ops) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational team covering day...covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and engineers, incident… more
- General Dynamics Information Technology (Washington, DC)
- … Manager with who will provide oversight in areas including Call Center Support , Deskside Support , Inventory Management, and Endpoint Management programs ... relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service desk staff uses the required tools and… more
- Systems Engineering Solutions Corporation (Washington, DC)
- …champions, providing data driven suggestions for future site targets, working with Deskside Support Technicians on submitting travel requests, providing pre and ... learning. Position Description: DIGIT is seeking a Customer Advocate Project Manager to support site visits, respond to escalations, be a liaison with GSA… more
- NBC Universal (Washington, DC)
- …our NBCUniversal local TV stations site in Washington, DC. The role is 1st/2nd line deskside support break/fix. It demands a high level of customer service to ... ever-changing face of the world. The Technology Experience (TechEx) Deskside Analyst role is an exciting opportunity to be...technical issues. This role reports into the Service Delivery Manager for Owned Stations. While operating as the single… more
- Leidos (Washington, DC)
- …agencies. The program provides a range of IT services, including help desk, deskside support , Windows engineering and maintenance, managed print services, ITSM, ... an opening for a **Sr. Cloud Engineer (Defender)** to support the ESA V program. ESA V is an...work closely with the Chief Engineer and Infrastructure Operations Manager and will be a part of the Cloud… more
- Robert Half Technology (Alexandria, VA)
- …Requirements Database, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support , Desktop Hardware, Hardware and Software, ... Description Job Description: The Customer Support Agent (CSA) will represent NMFTA in providing...- Issue Escalation: Escalate complex issues to the appropriate manager or department as needed. - Collaboration: Work with… more