- Dunhill Professional Search (Washington, DC)
- …of the ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to ... for supporting information gathering, interviews and compiling the assessment of Service Management / Service Desk support required to provide both Request… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . This ... Arlington, VA , and is a long-term contract. This service desk welcomes technically skilled candidates who...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- …as related to working in a helpdesk environment. Must have detailed knowledge of IT service management (ITSM) and help desk tools. Will assist in ... Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy...communicate orally and in writing. Professional phone etiquette is required, and a positive customer service attitude is a… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- …has an immediate need for an Assistant Contract Technical Representative (ACTR) Help Desk Specialist. Assistant Contract Technical Representative (ACTR) Help ... the Command Information Assurance Manager (IAM). Assistant Contract Technical Representative (ACTR) Help Desk Specialist Qualifications: . 5 years of experience… more
- Dunhill Professional Search (Springfield, VA)
- …as required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk .0-2 years of customer service or public ... the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve… more
- Abbtech Professional Resources (Wheaton, MD)
- …Microsoft application support. US Citizenship or Green Card Required. Essential Functions In Help Desk support, the IT Support Specialist acknowledges assigned ... Help Desk tickets in a timely manner. This employee resolves... tickets, document all work done, and provide thorough service to customers. Additionally, you will troubleshoot hardware and… more
- Dexian - DISYS (Chantilly, VA)
- …SKILLS:Six (6) + years' experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk Technician.Able to support systems on both ... other telephone and data circuit activities including requirements gathering and service fulfillment. Other responsibilities include adds, moves, and change activity… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- CAI (Annapolis, MD)
- …R2366 **Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk support ... and wide area network. **Job Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help desk support while planning,… more
- General Dynamics Information Technology (Rosslyn, VA)
- …**Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support,ServiceNow IT Service Management **Experience:** 5 + ... managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service ....the world. + Leads the RPC Help Desk team, enforcing adherence to service level… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- Stillwater Human Capital (Herndon, VA)
- …. TS/SCI Poly . CompTIA Sec. Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred ... Service Desk Technician Level II-IV Location:... Service Desk Technician Level II-IV Location: Chantilly, VA Stillwater...Degree or equivalent work experience . Experience working with Help Desk ticketing tools and knowledge base… more
- CACI International (Chantilly, VA)
- …Bring These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working ... in a Help Desk , Service Desk , or Call Center environment is preferred o Degree or equivalent work experience o Experience working with Help Desk … more
- CACI International (Chantilly, VA)
- …You'll Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in ... a Help Desk , Service Desk , or Call Center environment is preferred + Degree or equivalent work experience + Experience working with Help Desk … more
- CACI International (Chantilly, VA)
- …and or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred ... Service Desk Technician (Business, clearance Sponsorship)...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- General Dynamics Information Technology (Newington, VA)
- …challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and ... Newington VA 5 days a week. Not a remote/hybrid role. **Desired Qualifications:** + Help Desk Institute or Service Desk Institute Service Operations… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... a technical support team. + Experience developing and providing Service Level Agreements and Help Desk...developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** Security+… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- Sunrun (Washington, DC)
- …Level 2 services & support to clients (internal and external) and to oversee all Service Desk staff, processes and technology to ensure that service levels ... requests, including the monitoring, tracking and coordination of Service Desk functions. Responsible for ensuring the...Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting… more
