- Marriott (Ocean City, MD)
- …* Responsible for running all overnight duties at the Front Desk. * Complete Night Audit procedures from Fosse * Always use guest name. Listen intently to each ... guest, focusing directly on them during each interaction. * Use aggressive hospitality skills, which include: * Smile and Greet every Guest * Speak to the guest in a warm, friendly and courteous manner * Display genuine and enthusiastic interest in the guest,… more