- OneMain Financial (Allentown, PA)
- …a better time to shine with OneMain. **Key Word Tags** Sales, Collections, Retail, Loan Sales, Customer Service , Customer Care, Business Development, ... and regulations **Requirements:** + HS Diploma/GED **Preferred:** + Sales, Collections or Customer Service experience + Bilingual - Spanish **Location:** On site… more
- DR Horton, Inc. (Allentown, PA)
- …primary responsibility is to manage the sales process while providing excellent customer service . The Sales Representative continuously sources new ... product vision and capabilities to potential customers * Uncover and understand customer goals and challenges then establishes DR Horton as the best solution… more
- Guardian Life (Bethlehem, PA)
- …when necessary, in meetings, phone calls, and closing the loop on service issues. + Prioritize the customer /client experience in day-to-day interactions ... partners with internal cross functional areas for program direction, goal setting, service delivery and development of action plans and using bench strength. The… more
- Guardian Life (Bethlehem, PA)
- …management. + Demonstrated knowledge of formal incident command methodology + Strong Customer Service Skills + Excellent communication and writing skills + ... + Uses feedback as an opportunity to continuously improve customer service levels **Location & Travel:** +...+ Complimentary 1:1 financial guidance with a licensed Fidelity representative **Time Off and Remote Work** + Flexible work… more
- Guardian Life (Bethlehem, PA)
- …provide status updates to management and project teams. + Monitor overall customer service experience to proactively identify gaps and recommend improvements. ... highly accountable and motivated to improve and deliver the customer experience by contributing to team and company success....+ Leverage the IM shared service team to create and execute production delivery and… more
- Guardian Life (Bethlehem, PA)
- …internal customer issues, conducting problem analysis, providing solutions for service level improvements, and ensuring timely remediation of security issues in ... Engineering team partners with other Guardian cyber security and technology service teams & suppliers to build effective protective/detective controls, ensure their… more
- Guardian Life (Bethlehem, PA)
- …Group insurance experience required + People management experience preferred + Experience in Customer Service , Call Center, and Data Entry management + Ability ... mix operational functionality and a front-line sales contact/relationship with our end customer is critical **.** **You will:** + Provide oversight and management of… more
- Guardian Life (Bethlehem, PA)
- …goal oriented, and you thrive in a fast-paced environment where best in class customer service is your standard. You are patient, empathetic, detail orientated, ... Overlay and account shopping features + Account servicing - service requests with connections to custodial systems + Goal...and processes. + Serve as point of contact for customer inquiries from our Investment Advisers, 3rd Party sponsors,… more
- Guardian Life (Bethlehem, PA)
- …+ Must be able to work independently and as part of a team + Customer service experience required **Location** + Bethlehem, PA - Pittsfield, MA - Holmdel, ... partner with Guardian General Agencies to help drive referrals and enhance the customer experience through proactive outreach to existing clients. You will also work… more
- Guardian Life (Bethlehem, PA)
- …of group insurance experience servicing accounts and/or account management. + Strong customer service acumen. + Demonstrated success in dealing with ... be the main contact for the client ongoing escalated service and relationship. They are directly accountable for client...with people at all levels of the organization and customer orientation. + Ability to collaborate across internal teams… more
- Guardian Life (Bethlehem, PA)
- …partner with Guardian General Agencies to help drive referrals and improve the customer experience through proactive outreach to existing clients. You will also work ... Representatives, and staff members to help drive sales and service clients + Service Park Avenue Securities...+ Complimentary 1:1 financial guidance with a licensed Fidelity representative **Time Off and Remote Work** + Flexible work… more
- Guardian Life (Bethlehem, PA)
- …the needs of the clients with those of the business and respond to customer inquiries with the objective of selling new business, ensuring that client satisfaction, ... benefit / rate options based on analysis of RFP and assessment of customer 's buying triggers through consultative interactions with Sales Executives and customers. +… more
- Guardian Life (Bethlehem, PA)
- …and implement the future vision of proposals, while understanding each customer has distinctive needs and requirements. You're equally comfortable working ... content that you will then customize to meet the customer 's needs and tell the right story + Have...Have autonomy to stay abreast of new product and service offerings, explore the competitive landscape, and continuously improve… more
- Guardian Life (Bethlehem, PA)
- …fast-paced sales team. There are extremely high production expectations and a customer centric focus supporting enterprise growth! **You will** + Complete training ... within the brokerage community and with the clients we service . + Support new sales initiatives developed by Guardian...+ No insurance or sales experience necessary although any customer facing experience can be helpful + Would prefer… more
- Guardian Life (Bethlehem, PA)
- …business flow and interconnectivity of a complex application ecosystem + Guides managed service partners on all aspects of delivery including Defect fixing and small ... tuning of proactive alerts/notifications. + Effectively and proactively manages customer expectations, raising issues and proposing unique technical solutions to… more
- Guardian Life (Bethlehem, PA)
- …Group Benefits initiatives will encompass multiple product domains and customer segments, cross-functional teams, and third-party strategic partners. As a ... inspiring, and relevant description or picture of project benefits/value to the customer . + Strong business acumen and familiarity with broad range of business… more
- Guardian Life (Bethlehem, PA)
- …high income/high net worth or business owner clients! **You are** + A customer focused professional who can adapt to change, think critically, collaborate well with ... Guardian departments on projects, committees, and company initiatives to improve processes, service and product offerings as needed. + Apply unique planning and… more
- Guardian Life (Bethlehem, PA)
- …in on-call rotations and provide timely resolution of critical incidents or service disruptions related to Microsoft technologies. + Foster a culture of continuous ... + Take ownership of technical escalations with balancing a security attitude with customer experience. + Work with vendors, clients, carriers and technical staff and… more
- Guardian Life (Bethlehem, PA)
- …on delivering value. **You are:** + A self-starter who seeks to understand customer needs, business demands, and aligns their capacity and skills to implement the ... + 401(k) retirement plan with a company match, plus an annual age/ service -based Company contribution and an annual profit-sharing contribution, if applicable +… more
- Guardian Life (Bethlehem, PA)
- …Recommend competitively priced products, funding arrangements, and services to meet customer requirements. + Determine pricing of new business and/or renewal ... + 401(k) retirement plan with a company match, plus an annual age/ service -based Company contribution and an annual profit-sharing contribution, if applicable +… more