- Center for Disability Services (Albany, NY)
- Assistant Director of Quality Assurance Administration Albany, New York Salary: USD 57553 - 68494 Annually Apply Description The Center for Disability ... elsewhere. We are looking for an Assistant Director of Quality Assurance to join our agency. The...and all divisions overseen or agencies affiliated with the Center for Disabilities Services, defines criteria ( quality … more
- Albany Medical Center (Albany, NY)
- …concurrent projects. Specific areas of focus are safety, regulatory compliance, and quality assurance . Minimum Qualifications: + Bachelor's Degree in clinical, ... practices. + Manages all departmental personnel, including assigning work, scheduling on- call , approving overtime and leave requests, and completing annual PARS… more
- Sutherland Global Services (Albany, NY)
- Do you have a background in a customer service/ call center environment? Have you been involved with auditing and related quality assurance within that ... role, you will be responsible for; + Overseeing/managing performance and service quality to guarantee customer satisfaction, while providing coaching and feedback to… more
- Marriott (Albany, NY)
- …calls and computer screens will be recorded for training and quality assurance purposes. **CANDIDATE PROFILE** **Education and Experience** **Required:** ... * 1+ years' experience in business application support in a call center environment, customer service, or hospitality industry. * High school diploma or… more
- Evolent Health (Albany, NY)
- …to ensure they meet the minimum standards for National Committee for Quality Assurance + Utilization Review Accreditation Commission (URAC), Employee Retirement ... + Knowledge of legislative/oversight bodies [e.g., National Committee for Quality Assurance Utilization Review Accreditation Commission (URAC), Employee… more
- New York State Civil Service (Albany, NY)
- …either in an environment with substantial face-to-face interaction or in a call center environmentOR2: 30 college semester credit hoursTransfer:One year of ... to large numbers of people. If assigned to a call center , you would wear a headset...complex telephonic system. Telephone calls may be monitored for quality assurance . As with many jobs interacting… more
- Evolent Health (Albany, NY)
- …as well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Aids and acts as a resource ... **Required** + Energetic and curious with a passion for quality and value in health care- **Required** + Computer...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Evolent Health (Albany, NY)
- …as well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Aids and acts as a resource ... **Required** + Energetic and curious with a passion for quality and value in health care- **Required** + Computer...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- CVS Health (Schenectady, NY)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- CVS Health (Amsterdam, NY)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- Elevance Health (Albany, NY)
- …content maintenance cycle. + Centrally manage license administration + Evolve internal quality assurance program and data tracking to show measurable outcomes ... Infrastructure Specialist** is as an individual contributor on the CXO L&D Center of Excellence Team, responsible for integrating digital and AI advancements into… more