- CAI (Annapolis, MD)
- Service Desk Analyst **Req number:** R2366 **Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service ... and wide area network. **Job Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help desk support while planning,… more
- TEKsystems (Baltimore, MD)
- …across the network) 4. PDA devices Will be needed to work occasional weekends. Skills: Service , Desk , Analyst Top Skills Details: Service , Desk , ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst primary responsibility is to resolve technical issues and provide prompt solutions to ensure smooth ... decisions Experience with JIRA ticketing process and reporting capabilities or similar service desk software Basic understanding of business intelligence suites… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- Marriott (Annapolis, MD)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... knowledge of Marriott business functions and Marriott business processes * Experience with direct service desk support or previous usage of sales and catering or… more
- TEKsystems (Baltimore, MD)
- Our client is seeking a Service Desk Analyst to support their facility in Baltimore, MD. This role will be the only resource supporting the facility onsite. ... by creating or removing end user accounts, rights, and permissions. Service Desk Analysts work closely with other IT department personnel and technology… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …provides technical support to over 3,400 SHA employees. The team is comprised of the service desk analyst , end user support technicians, end user support ... The main purpose of this position is to direct and coordinate activities of the SHA multi-tiered service desk . The End User Support and Asset Management Team… more
- Robert Half Technology (Towson, MD)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst to join our team in Towson, Maryland. As a Help Desk Analyst ... for users, troubleshooting software and hardware issues, and maintaining an efficient help desk system. This role is essential for ensuring smooth IT operations in… more
- Carrington (Owings Mills, MD)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... accounts, paid holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading… more
- ManTech (Glen Burnie, MD)
- …Contributing to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + ... a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in...the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- Johns Hopkins University (Baltimore, MD)
- …applications development) to correctly identify and address problems and restore service . + Identifies and reports network connectivity issues. + Updates equipment ... Active Directory at the desktop level, etc. + Working knowledge of help desk ticketing system and remote assistance tools. + Working knowledge of imaging Windows… more
- ASR Group/Domino Sugar (Baltimore, MD)
- …of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates ... Redpath(R), Tate & Lyle(R), Lyle's(R) and Sidul(R). OVERVIEW The Sr Operations Analyst will drive operational excellence across ASR manufacturing operations - the… more
- Cayuse Holdings (Annapolis, MD)
- …Cayuse. **Responsibilities** + Support and respond to incidents working with the the Service Desk and Desktop support teams + Oversee incident documentation, ... time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills...a high energy IT environment working closely with IT Service Desk , and IT Operations support +… more
- Johns Hopkins University (Baltimore, MD)
- …team player. The candidate will be organized and provide an excellent customer service experience. Attention to detail, customer service focus, and positive work ... groups to correctly identify and address problems and restore service . + Provide technical assistance through ZOOM, Teams, email...pre and post graduate medical education administration. + Help desk or customer support on technology. + Training. +… more
- Cayuse Holdings (Annapolis, MD)
- …Respond to and resolve issues focusing on the Microsoft environment and AWS + Support Service Desk and other members of the Desktop support team + Document SOPs ... increased profitability and accelerated time to market. **Primary Focus** The Desktop Analyst Provide day-to-day operational service and support for defined… more
- CACI International (Annapolis Junction, MD)
- Business System Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) + Responds to complicated user questions +… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …Reporting to the Associate Director for Program Data Systems, the Business Analyst for Program Data Systems will be responsible for essential management activities ... as needed. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a… more