- Leidos (Rockville, MD)
- …( Tier 2).** Leidos, Inc. is seeking qualified, creative, and customer -focused technical representative to provide systems administrator and deskside ... technical support at our customer site, located in Rockville, MD. **Routine Duties Will...systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams.… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual ... that is customer oriented and familiar with using desktop software applications...such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy.… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual ... that is technical, customer oriented and familiar with using desktop software applications...such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy.… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. * Maintain communication with customers and ... efficiently from home/office while staying on task. * Perform customer service tasks (eg, answering telephone calls,...in: + Supporting a call center/case management environment providing Tier II or Tier III support to… more
- Crash Champions (Washington, DC)
- …**.** **Perform other related duties as assigned** **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + ... company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Providing answers to general IT-related questions. + Managing the customer 's ticketing queue. + Tier 1-2 troubleshooting.… more
- Brivo (Bethesda, MD)
- …The Technical Support Representative interacts with Brivo's customers to handle Tier II issues and provide technical support in areas such as installations, ... needs for additions and/or enhancements to product and/or service + Record customer interactions and resolutions in a case management system Qualifications… more
- General Dynamics Information Technology (Fairfax, VA)
- …Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service ,Information Technology (IT), Service Desk **Certifications:** CompTIA ... functions when working remote. **Functional duties include:** * Applicants must exhibit customer service skills which include the ability to communicate… more
- Everon (Lorton, VA)
- …Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. ... trainees. **_Duties And Responsibilities_** + Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative… more
- CoreSite (Reston, VA)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... the Day Shift: 6:00 am - 2:30 pm A Tier III technician will be responsible for day to...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- CoreSite (Reston, VA)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV...processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to… more
- Chenega Corporation (Fort Belvoir, VA)
- …Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. ... + Troubleshoot end users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by telephone, email, or… more
- RTX Corporation (Springfield, VA)
- …problems. Job Summary: This position primary responsibilities are providing Tier II support of maintaining large Enterprise environment. Multiple Microsoft ... and work with external teams to improve user experience + Assist customers with Tier 2 incident resolution for Linux and windows applications + Provide remote end… more
- General Dynamics Information Technology (Springfield, VA)
- …Operations Manager to direct and oversee all Contractor support for this sub service and serve as the primary Contractor representative to the government ... Hunt Services** joining our team to support our Intelligence customer in **Springfield, VA.** **Job Description:** TCS is hiring...necessary approvals of all actions in support of this sub- service + Operate as an end user, the relevant… more
- Magellan Health Services (Bethesda, MD)
- …Identification System (RAPIDS) sites. + Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data ... School diploma or equivalent. 1+ years' experience in a Customer Service environment. HR background in one...systems. Must be US citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation. General Job Information Title… more
- Magellan Health Services (Fort Belvoir, VA)
- …breadth of MFLC (Military Family Life Counseling) counseling services to military service members and their families at military installations. Services include non- ... Provides non-medical, short-term, solution focused, walk-around counseling directly to service and family members. Services include assessment, brief counseling and… more
- Magellan Health Services (Arlington, VA)
- …Life Counseling (MFLC) services to children of all ages of military service members and their families at military installations to include civilian expeditionary ... short-term, solution focused counseling directly to children and youth of service members. Services include assessment, brief counseling and consultation, action… more
- Magellan Health Services (Arlington, VA)
- …the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education ... the installation. + Provides personal financial counseling and management services directly to service members and their families. + Assists service members in… more
- CBRE (Washington, DC)
- … Service line Advisory Segment Role type Full-time Areas of Interest Customer Service , Digital & Technology/Information Technology Location(s) Remote - US - ... of SharePoint websites and Power Platform solutions.Focused time management, exemplary customer service , and problem-solving skills along with the ability… more
- National Geospatial-Intelligence Agency (Springfield, VA)
- …experience demonstrating each of the four competencies: Attention to Detail, Customer Service , Oral Communication, and Problem Solving. DESIRABLE QUALIFICATION ... as an Agency technical expert on enterprise architecture matters and representative to external boards, committees, and working groups Provide technical direction,… more