- SHI (Washington, DC)
- **Job Summary** The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17137/asg- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- TEKsystems (Laurel, MD)
- …across the network) 4. PDA devices Will be needed to work occasional weekends. Skills: Service , Desk , Analyst Top Skills Details: Service , Desk , ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- Insight Global (Mclean, VA)
- Job Description Insight Global is seeking a Service Desk Analyst for one of our clients who is in the field of education management. Our client is a growing ... be at the forefront of each conversation you have. We are seeking customer service -oriented individuals who have experience working in a call center. We are a… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- Marriott (Washington, DC)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... knowledge of Marriott business functions and Marriott business processes * Experience with direct service desk support or previous usage of sales and catering or… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …provides technical support to over 3,400 SHA employees. The team is comprised of the service desk analyst , end user support technicians, end user support ... The main purpose of this position is to direct and coordinate activities of the SHA multi-tiered service desk . The End User Support and Asset Management Team… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- Robert Half Technology (Bethesda, MD)
- Description We are seeking a Help Desk Analyst II to join our team in Bethesda, Maryland. In this role, you will be responsible for providing basic support and ... assigned. Responsibilities: * Provide a high level of customer service while supporting office staff in a fast-paced environment...& Cleanup * Proven problem-solving skills in a Help Desk Analyst role * Excellent communication and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... **Employment Type:** Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and… more
- Robert Half Technology (Washington, DC)
- Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful ... services, software systems engineering, and applications development to restore service and/or identify and correct core problems * Simulate...Minimum of 1 year of experience in a Help Desk Analyst role or similar. * Strong… more
- Carrington (Washington, DC)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- Robert Half Technology (Alexandria, VA)
- …The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and end-users. The CSA will identify ... fulfillment of NMFTA products and services. Required Skills and Experience: - Customer Service : Exceptional customer service skills with the ability to build… more
- CACI International (Chantilly, VA)
- Integrated Service Desk Technician (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... service and/or support experience working in a Help Desk , Service Desk , or Call...o CompTia Ao CompTia ServerCompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist What We… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more