- Deloitte (Colorado Springs, CO)
- …help requests from end users. + Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions ... service, and time and project management skills + Familiarity with common ticketing systems and service desk software for efficient incident tracking and… more
- Jacobs (Colorado Springs, CO)
- …including nights, weekends, and holidays on a modified Panama schedule. The ** Help Desk Analyst II** operates the systems housed within the Message ... - today and into tomorrow._ **MISSION STATEMENT:** Seeking a ** Help Desk Analyst II** to...to provide world-class IT services and support that connects systems and users across NORAD in the areas of… more
- Jacobs (Colorado Springs, CO)
- …Numerous sensor and forward operator sites around the world Description of Duties: The Help Desk Analyst supports North American Aerospace Defense Command ... Air Force Life Cycle Management Center's Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission… more