- Baylor Scott & White Health (Dallas, TX)
- …usability testing, card sorting, and heuristic evaluations. Proficiency in analyzing research data and synthesizing findings into clear, actionable insights ... **JOB SUMMARY** As a Senior CX Researcher, you will hold a pivotal role...healthcare industry, utilizing trends and regulations to shape research approaches. Champion user-centered design principles and practices, influencing… more
- Baylor Scott & White Health (Dallas, TX)
- …customer problems and pain points; prepare and review recommendations, process/system maps, data analysis, and research findings. Present findings to leadership ... customer-focused health at home. The role will support the CX Director to define and translate a vision into...and customer pain points into scalable solutions. Fluency in data analysis, comfort presenting to executives, and strong writing… more
- Qualtrics (Dallas, TX)
- …growth opportunities-ready or not, they'll find you. From retail to government to healthcare , we're on a mission to bring humanity, connection, and empathy back to ... as an expert advisor across our core XM domains (customer, employee and market research ) as well as across several key industry verticals including retail and B2B. +… more