- Lumen (Baton Rouge, LA)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate I you will play a crucial role in ensuring ... on the business by driving customer loyalty and advocacy. A successful Customer Success Advocate I can help reduce churn, increase revenue, and improve… more
- Lumen (Baton Rouge, LA)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our ... and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual contributor role. The team you will… more
- Lumen (Baton Rouge, LA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Lumen (Baton Rouge, LA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... from any state in the USA **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set customer expectations… more
- Nelnet (Baton Rouge, LA)
- …firm experienced in all industry standard compliance and information security issues. The Customer Advocate coordinates the efforts of team members, and in some ... any and all business relationships essential to the overall success of the project by maintaining integrity in all...to 15% of the time EDUCATION AND EXPERIENCE: The Customer Advocate must have sufficient service delivery… more
- SHI (Baton Rouge, LA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the… more
- iCIMS (Baton Rouge, LA)
- …an effective talent acquisition strategy. + Through a consultative approach, be the customer advocate for support and product matters. Lead and guide customers ... prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent acquisition… more
- Trellix (Baton Rouge, LA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Rocket Software (Baton Rouge, LA)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Acxiom (Baton Rouge, LA)
- …towards successful fruition. + Proactively anticipate potential obstacles and skillfully advocate solutions that enable integration with customer data platforms, ... MarTech - Solutions Architect - Customer Data Platforms About the Position This primary...who are the single most important driver of our success . We're looking to hire people who share our… more
- Pearson (Baton Rouge, LA)
- …part of Pearson Virtual School. The Board Relations Senior Associate is a member of the Customer Success Partners team and will be a Board facing team member who ... as well as noncustomer-facing responsibilities that directly support the Customer Success Partners Pods. This position will...mindset (both internal and external) and is a visible advocate for the customer . Builds strong relationships… more
- Confluent (Baton Rouge, LA)
- …technical roadblocks. We look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... and engineering teams, and serve as a vital product advocate in front of prospects, customers, and the wider...in a cloud environment or equivalent experience in a customer and/or partner-facing role. + Experience designing and building… more
- RELX INC (Baton Rouge, LA)
- …working relationships with Global Commercial Strategy, Product, Content, Marketing, Customer Success , Sales and other teams. Including externalrelationships ... approach to power growth, strengthening an effective infrastructure for long-term success . + Defining and executing customer segment-based Go-To-Market… more
- HealthEdge Software Inc (Baton Rouge, LA)
- …other teams. This role will partner closely with internal teams, including Customer Success , Content, Product, and Data Science. Throughout the course ... management skills, attention to detail, and a commitment toWellframeand customer success . About Wellframe: With Wellframe, we...believe health plans are in the best position to advocate for their members as they navigate their health… more
- Astrix Technology (Baton Rouge, LA)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... of Astrix Consulting Services via examples of previous client success . + Establish new Life-Sciences client relationships (including C-Level...to clearly present how we help our clients drive success in their initiatives. + Leverage LIS brand … more
- Highmark Health (Baton Rouge, LA)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more
- Lumen (Baton Rouge, LA)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... from ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify and prioritize… more
- Acxiom (Baton Rouge, LA)
- …products. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
- Acxiom (Baton Rouge, LA)
- …to leverage AI technologies to optimize business performance, enhance customer engagement, and drive revenue growth. **AI Solution Implementation:** Lead ... algorithms and techniques. **Communication and Advocacy:** Serving as a spokesperson and advocate for AI within the organization, as well as externally with clients,… more
- Marriott (Baton Rouge, LA)
- …We celebrate the dreamers who make their own mark, and with good reason. Our success is measured by the joy and satisfaction we bring our customers. Our world class ... hire and retain the best talent. At Marriott, our success is measured by the joy and satisfaction we...across the organization + Acts as a leader and advocate for architecture, including coaching, training, and career development… more