- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Asset Manager ** to support our DFC CFESS technical support program. ... **Responsibilities** **Job Specific Details and Tasks:** + Manage and Coordinate Asset Management activities and client interactions for DFC IT infrastructure +… more
- General Dynamics Information Technology (Rosslyn, VA)
- …world. + Leads the RPC Help Desk team, enforcing adherence to service level agreements, effective asset management, and maintenance of standard operating ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk ...+ Experience using an out of the box help desk / service desk ticketing required, with… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service ...regular tracking and summary inputs to the Serivce Area Manager as needed. + Work extensively directly with DFC… more
- Chenega Corporation (Alexandria, VA)
- …provides the services, staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system and operational support and ... JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, multi-function… more
- Red River (Chantilly, VA)
- … Level Agreements reached with clients. + Leading, coaching, and potentially managing dedicated service desk team made up of Tier 1 thru Escalation analysts ... Red River seeks a Service Delivery Manager (SDM) with the...clarity around priorities and goals for business operations, procurement, asset management and customer facing functional areas. + Working… more
- General Dynamics Information Technology (Washington, DC)
- …of all existing IT equipment. + Maintain a strong relationship with the SEC IT Service Desk . + Provides timely responses to client and management requests. + ... Must Be Able to Obtain:** None **Job Family:** Help Desk **Skills:** Help Desk Operations,Information Technology (IT)...to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …is to direct and coordinate activities of the SHA multi-tiered service desk . The End User Support and Asset Management Team provides technical support ... 3,400 SHA employees. The team is comprised of the service desk analyst, end user support technicians,...support technicians, end user support supervisors, wireless administrator, and asset manager . The End User Support Section… more
- NANA Regional Corporation (Alexandria, VA)
- …options. **Job Summary:** **RiverTech LLC** is seeking a dynamic Deputy Program Manager to support theEnterprise Logistics Services of a principal DoD agency in ... Alexandria VA. As the Deputy Program Manager , you'll directly support the program requirements by achieving program objectives as you interface with customers and… more
- Cognosante (Mclean, VA)
- …Developer + Experience in other ITSM systems, such as BMC Remedy, CA Service Desk , or HP Service Manager (Peregrine) + Experience in Agile methodology ... including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk . + Experience dealing with technical end-users in… more
- Export-Import Bank of the United States (Washington, DC)
- …Incumbent serves as IT Specialist INFOSEC (Functional Title: IT Operations Manager ) and is responsible for analyzing customer requirements, managing day-to-day ... auditing, configuration management, backup and disaster recovery procedures, and asset management. Responsible for recommending, scheduling, testing, and validating… more
- Ensono (Washington, DC)
- …the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, Inventory asset management, is preferred ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- American Public Power Association (Arlington, VA)
- …of the organization. The Senior Director, Information Technology supervises in-house IT Manager . Please note: This is not a remote position.Candidates must be in ... network recovery and backup processes. + Responsible for enterprise IT asset management, including with assisting senior leadership in developing an association-wide… more
- Leader Communications Inc. (Washington, DC)
- …partners + Responds to tickets as assigned via the Knowledge, Incident/Problem, Service , and Asset Management (KISAM) system + Problem recognition, fault ... (Jabber), RedSky, ViewMail, WebEx (CWMS), SME, Attendance Console, OpenAM, Enterprise License Manager (ELM), Net Apps, Lightweight Directory Service (LDS), TFTP,… more
- CACI International (Chantilly, VA)
- …and/or financial management software is highly desired. + Experience with HP Service Manager or any other incident management applications (Remedy, Rational, ... integral part of providing responsive, accurate, and high-quality customer service to users of FBI users. **Key skills needed...+ Experience working in a call center or Help Desk and Support center organization, providing users' support and… more
- SitusAMC (Washington, DC)
- …solutions to business requirements + Provide 1st, 2nd, and 3rd level support to Service Desk and other staff + Troubleshoots problems, answer hardware and ... working knowledge of all firm infrastructure and applications services + Maintain asset records + Document problem resolutions into the appropriate systems +… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... at the JPO must be coordinated with F-35 customer and approved by your Serco manager . (Your onsite days in JPO office including ad hoc meetings may increase to… more