- IT Concepts (Falls Church, VA)
- …individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, or resolves… more
- General Dynamics Information Technology (Quantico, VA)
- …to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ... technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to...IT support experience + Experience supporting **ticket resolution and end user support** + **Security+** + **Secret**… more
- Export-Import Bank of the United States (Washington, DC)
- …of a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End - User Support, Asset Management, Experience in ... of Helpdesk ticketing, problem resolution, and asset tracking systems in support of help desk operations. Oversees the contractor's work and their day-to-day… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …required to have a Secret Security Clearance. In this role you will: + Manage the end user Help Desk support experience across our tenants for the Task ... Blue Rose is seeking a Help Desk Technician to support our work with a federal client. This is an On-Site role at Ft. Belvoir, Virginia and is open to US… more
- Export-Import Bank of the United States (Washington, DC)
- …Experience serving in the capacity of a Contracting Officer Representative (COR) for IT Help Desk , End - User Support, Network Operations and Engineering, ... for IT Infrastructure. This includes customer support, customer outreach (via user surveys, customer training, town hall meetings, users feedback, newsletters, etc.)… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...personalized remote, and when needed, one-on-one deskside support (eg, end user support, basic end ... in the field - come join us today! The Help Desk Specialist serves as a member...escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user -authorized closure, and troubleshooting on incidents,… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. Identifies, researches,… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** 7 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...development team, or web tool inconsistences + Documenting all end user interactions and writing bugs/issues/concerns in… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …- Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax ... resolutions, and creating and updating these documentation sources Troubleshooting end user issues by recreating the issue...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- Sunrun (Washington, DC)
- …+ ITIL Foundations Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting end users locally and remotely in a ... user issues + Oversee development and communication of help sheets, incident models and FAQs for end users + Establish Service Desk metrics, delivering… more
- General Dynamics Information Technology (Chantilly, VA)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Technical ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...and upgrade of computer hardware and software. + Provides end - user software troubleshooting and support. + Applies… more
- Leidos (Ashburn, VA)
- …work experience in lieu of degree + 2 to 6 years of experience with End User Support operations (Helpdesk, Service Desk , End User Support). + US ... TPVS program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS...is an exciting opportunity to use your experience helping end users attain their mission. This is a hybrid… more
- ARSIEM (Arlington, VA)
- …client you work with. ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to support onsite incident response to civilian Government ... Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems...TEN Lab's systems and accounts + Assist with new user setup of equipment, accounts, and tools + Respond… more
- BCMC (Arlington, VA)
- …the restoration of services. We are seeking Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. Responsibilities: ... - Serve as the first level Help Desk for the TEN Lab's systems and accounts - Assist new user setup of equipment, accounts and tools - Respond to user … more
- CACI International (Mclean, VA)
- Help Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Travel: None * * * CACI is seeking a Help Desk Manager to join Our Luke...and diagnose problems and service requests through discussion with end users + Ensure a timely support process through… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer ... the following tasks: + Tier I and Tier II Help Desk support during normal business hours...practices. + Utilization of ServiceNow ticketing system. + Provide End User Development (EUD) support service and… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Security Clearance: US Government issued active, in-scope Secret ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...at least two of the following areas: technical and user documentation, end - user training, network… more