- Mindbank Consulting Group, LLC (Arlington, VA)
- … Manager (IAM). Assistant Contract Technical Representative (ACTR) Help Desk Specialist Qualifications: . 5 years of experience in Information Technology ... an immediate need for an Assistant Contract Technical Representative (ACTR) Help Desk Specialist. Assistant Contract Technical Representative (ACTR) Help Desk … more
- Abbtech Professional Resources (Wheaton, MD)
- …application support. US Citizenship or Green Card Required. Essential Functions In Help Desk support, the IT Support Specialist acknowledges assigned Help Desk ... resolves tickets and documents the solution in the Help Desk database using the Help Desk software.... tickets, document all work done, and provide thorough service to customers. Additionally, you will troubleshoot hardware and… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and… more
- General Dynamics Information Technology (Washington, DC)
- …Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful contributions to ... a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- General Dynamics Information Technology (Washington, DC)
- …joining our team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service ... your opportunity to make a personal impact as a Program Manager . GDIT is your place to...1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... 10% Type of Travel: Local * * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk .… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in ... customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service … more
- Sunrun (Washington, DC)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... to clients (internal and external) and to oversee all Service Desk staff, processes and technology to...and individual performance, short and long term incentives, and program -specific awards. Sunrun provides a variety of benefits to… more
- Deloitte (Rosslyn, VA)
- …Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, and user support. ... By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution...+ Developing and implementing service desk policies, procedures, and best practices… more
- General Dynamics Information Technology (Rosslyn, VA)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk Manager will provide ... a keen business / technical acumen. As a Help Desk Manager , you will provide daily supervision...+ Experience using an out of the box help desk / service desk ticketing required, with… more
- Marriott (Forest Heights, MD)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Forest Heights, MD)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION...the previous * Perform the duties of the Contract Program Manager in their absence. **POSITION REQUIREMENTS:**… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Manager III** to join our team in the **DMV area.** ... are not limited to: ** + Directs the Help Desk Team to meet specific customer needs. Develop schedules...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- CACI International (Mclean, VA)
- Help Desk Manager Job Category: Information Technology...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + ... None * * * CACI is seeking a Help Desk Manager to join Our Luke Team!...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- Koniag Government Services (Rockville, MD)
- …Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in Rockville, MD. ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with experience managing...+ ITIL V3/V4 Foundations Certified or HDI Support Center Manager , Desktop Advanced Support Technician, Customer Service … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …+ DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract + IAT II ... of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support ... program . Qualified candidates are urged to apply to learn more...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now… more
- ARAMARK (Potomac, MD)
- …local seasonal cuisine created for the most discerning palate. The Assistant Front Desk Manager typically will supervise entry-level employees and is responsible ... 50% of the first 6% of contributions .Tuition Assistance Program .15 days vacation + 8 PTO days +...to respond quickly to changing demands.? + Strong customer service principles and practices are required. + Must have… more
- ERP International (Washington, DC)
- …Full Time **Asset Manager ** to support our DFC CFESS technical support program . Qualified candidates are urged to apply to learn more about this great ... Selection Process:** + Recruiter Pre-Screen + If selected, Interview with Hiring Manager and/or Technical Lead **Required Experience:** + 2-3+ years of Asset… more
