- Fannie Mae (Reston, VA)
- …user requirements and identify and resolve complex problems; possess strong customer service and communication skills.Demonstrated experience in effectively ... people who care so that you can deliver on the following responsibilities: Lead strategy and direction to drive transformation and modernization of the Enterprise… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead serves as the Voice of the Customer , responsible for ensuring a positive overall customer experience ... areas for improvement, and operationalizing processes to drive consistently strong customer experience . This opportunity is contingent upon award.… more
- BioLife Plasma Services (Washington, DC)
- …Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ **_OBJECTIVES/PURPOSE_** The Customer Experience Business Lead is responsible for supporting ... the Director with implementation of the BioLife research roadmap. The Customer Experience Business Lead will partner with cross-functional analytics leaders… more
- Amazon (Arlington, VA)
- …customer personas and product categories to produce meaningful insights that drive improved customer experience . - Lead large and complex studies: Design ... and eager to drive improvements to AWS Security products and their customer experience ? Amazon is seeking a motivated professional with hands-on experience … more
- Crate & Barrel (Mclean, VA)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Qualtrics (Reston, VA)
- …and industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... passion for solving customer challenges coupled with a commitment to customer experience and satisfaction + We love to collaborate with teams across the… more
- Ford Motor Company (Washington, DC)
- …of people and businesses. + A passion for the battery electric vehicle segment and customer experience + Ability to lead in an agile environment **Preferred ... department needs. You will partner alongside the Model e Field Operations, Customer Experience , Engineering, Supply Chain, and Warranty/Service teams to create… more
- Rocket Software (Washington, DC)
- …programs to deepen customer relationships, improve the customer experience , and drive more renewals. + Lead retention enablement: Enable internal ... REQUIRED QUALIFICATIONS + At least 3-5 years of B2B software marketing experience , including experience developing successful customer retention marketing… more
- Marriott (Bethesda, MD)
- …as their primary stakeholders. **The core accountabilities for this position include:** * Lead top priority customer experience localization projects as ... deliver localized and relevant experiences for their local customers. The Director, Customer Experience Localization will drive an enhanced focus on localization… more
- Xylem (Washington, DC)
- … customer expectations through innovative and sustainable solutions. We're Hiring for a ** Customer and Vendor Master Data Management Domain Lead ** ! If you ... Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) ! **THE ROLE** : The Customer and Vendor Master Data Management Domain Lead leads… more
- Google (Reston, VA)
- …as a technical consultant, technical pre-sales engineer, enterprise architect, or in a customer -facing role. + Experience with building AI and machine learning ... Solution Architect in a cloud computing environment or equivalent experience in a customer -facing role. + Ability...enhancements to Google Cloud products. The GPS Generative AI Customer Engineering Lead will play a pivotal… more
- Leidos (Reston, VA)
- …Our National Security Sector has a new opportunity for a **Business Development Lead to conduct business development activities focused on the Department of Homeland ... a team of Business Developers focused on the DHS customer and contribute to the breadth and depth of...Security and Force Protection Growth.. **Primary Responsibilities** The BD Lead is directly responsible for development and execution of… more
- Burlington (Alexandria, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Burlington (Springfield, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Amazon (Arlington, VA)
- …Cycle (Strategy, Structuring, Negotiations, and Closure). The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. Key job responsibilities - Lead negotiations and customer closure for strategic, large, complex or ... interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers… more
- Amazon (Arlington, VA)
- …and measuring innovative solutions to grow topline, improve profitability, and enhance customer shopping experience . You lead analysis, create metrics, ... have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) - Experience working with large-scale data mining and… more
- Choice Hotels (North Bethesda, MD)
- …develop actionable insights to inform program strategy, product development, new card benefits, customer experience , and marketing. + Lead Cobrand Credit ... and insights to drive commercial performance, inform program strategy, and improve customer experience ? We invite you to apply today for our Cobrand Credit Card… more
- J&J Family of Companies (Washington, DC)
- CAR-T Cell Therapy Experience Lead - Florida - 2406179806W **Description** Janssen Biotech, Inc. is recruiting for a CAR-T Cell Therapy Experience Lead ... At Janssen Oncology, we are raising the bar on customer experience in the pharmaceutical industry. Our...the individuals in their care. The CAR-T Cell Therapy Experience Lead is a member of this… more
- HP Inc. (Washington, DC)
- …Executive Engagement Strategy. We are looking for a passionate leader to join our Customer Experience Program team in the Washington, DC Metro Area. The role, ... field + Technical skills to demonstrate technology to customers/partners + Enjoy customer interaction; ability to lead customer -facing demonstrations and/or… more
