- Citizens (Glen Allen, VA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Glen Allen, VA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- Capital One (Richmond, VA)
- West Creek 3 (12073), United States of America, Richmond, Virginia Senior Associate, Product Designer (Card Fraud & Disputes Design) The focus of the Fraud & ... track. Our goals are in service of delivering excellent customer experiences while driving value for our business. The...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Bank of America (Richmond, VA)
- …risk and create mitigation strategies. **LOB Job Description:** This role will support Emerging Risk Fraud Strategies primarily in Digital products; ... Consumer Product Strategy Analyst III- Digital Fraud Strategies Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New… more
- Bank of America (Richmond, VA)
- Consumer Product Strategy Analyst III - Fraud Detection Strategies Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- CVS Health (Richmond, VA)
- …providers, claimants, customer members, etc. - Facilitates the recovery of company and customer money lost as a result of fraud matters. - Provides input ... what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at...effectively pursue the prevention, investigation, and prosecution of healthcare fraud and abuse, to recover lost funds, and to… more
- Truist (Richmond, VA)
- …the following job description:** **Location is flexible** This role is a Senior Product Manager who balances business, technology and design priorities to deliver ... team can then prioritize as epics and features. The Senior Product Manager is a thought leader amongst their...and drive the business on all aspects of demand, customer experience, and conversion. NOTE: In some Agile teams,… more
- Highmark Health (Richmond, VA)
- …set the rates. Prepares a variety of reports and provides rationale and support to other areas within the organization, clients, and possibly producers regarding one ... + Analyze member risk and engage internal departments to manage this risk. + Support other internal initiatives which may include but not limited to fraud … more
- Bank of America (Richmond, VA)
- …coordination of the production of product performance reports and updates for senior management + Support biometrics capability enhancements and strategy design. ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- Bank of America (Richmond, VA)
- … and non- fraud products supporting adhoc report and analytical requests to support fraud and claims LOBs. The candidate will coordinate the production of ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- Bank of America (Richmond, VA)
- …of the organization, and develop or improve skills in Excel and Senior Leaders/Executive Presentations. **Responsibilities:** + Fraud Detection and/or Claims ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- CARMAX (Richmond, VA)
- …collaborative, self-motivated individual to join our CarMax Audit Services team as the Senior Manager focused on Technology Audit. This role will help lead the ... and operational audits of processes, policies and procedures. The Senior Manager, Technology Audit will help manage and lead...it relates to specific technologies and audit techniques, and support the team in development of tools. Review work… more
- Lincoln Financial Group (Richmond, VA)
- …of experience in lieu of Bachelor's) (Minimum Required) + 5+ Years Client Customer Support and Operations that directly aligns with the specific responsibilities ... be responsible for managing and creating an environment that supports the customer -centric strategy, vision, and priorities of the organization. If this sounds like… more
- CARMAX (Richmond, VA)
- …Asset Protection program within the Dallas and Houston Regions. Provides AP support to multiple locations and multiple RVP's. Oversees Asset Protection operational ... ensure high level of collaboration with business partners. This position will support the Dallas/Houston Region. **What you will do - Essential Responsibilities** +… more
- DXC Technology (Richmond, VA)
- …and quality assurance. + Ensure compliance with established standards and procedures. + Support senior analysts in analyzing data trends and reporting. + Assist ... our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on… more
- TTEC (Richmond, VA)
- …+ 10 years' experience in a BPO sales environment, with experience in outsourced customer care services or fraud prevention & detection solutions + Verifiable ... the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company… more
- Lincoln Financial Group (Richmond, VA)
- …and related value-add services. You will act as a resource to support the definition of product strategy, vision, value proposition, and product enhancements. ... the product lifecycle to ensure group products/services are market competitive and meet customer needs. **What you'll be doing** + Maintains knowledge on current and… more
- Lincoln Financial Group (Richmond, VA)
- …team members and other actuarial associates + Receive coaching and mentorship from senior actuarial associates and leaders + Support the group's actuarial ... at a prescribed pace. The program is designed to support you as you work towards your FSA and...insurance product or re-pricing an existing product based on customer needs Risk Management/Analysis + Partnering with various teams… more
- Lincoln Financial Group (Richmond, VA)
- …You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact Center and ... support multiple contact centers and technologies. Performs complex system...centers, include strategies, technologies, KPI's to proactively enhance the customer experience. Experience must include: 5 years utilize Genesys… more