- Quadient (Tallahassee, FL)
- …B2B manual calls to generate and qualify leads + Follow up on call assignments provided by your supervisor + Accurately enter prospect information into our ... meet or exceed individual and departmental goals + Uphold company policies and maintain professional communication at all times **Your profile** + At least 1 year of… more
- CVS Health (Tallahassee, FL)
- …on business need + Fully remote role and is able to work anywhere in the US + Call center is a 24/7 operation. + Some Holiday work is required What you will do ... and customer leadership in a high volume, fast paced call center environment. + Executes both routine... by actively listening and interacting with callers, triages call in a professional and timely manner… more
- MyFlorida (Tallahassee, FL)
- …handles all initial interaction conducted via telephone and e-mail. This position works as a Call Center agent for the Customer Contact Center (CCC). The ... resolution. + Answers incoming calls to the Customer Contact Center in a courteous and professional manner,...education requirements and fees. + Reviews information in the call center system, DBPR's intranet site and/or… more
- Marriott (Tallahassee, FL)
- …and other consumers. This includes but is not limited to the Avaya Call Center Technologies platform, Nice/Incontact CCaaS Platform, Voice Mail, Oracle SBC's ... experience of technical support experience with ACD/PBX, adjuncts and interfaces in a multi-site call center environment. + Working knowledge of Avaya Call … more
- MyFlorida (Tallahassee, FL)
- …the OAG's Price-Gouging Hotline. The Work You Will Do: As a Citizen Services Call Center Representative, you will answer the Attorney General's "No Scam" hotline ... re-apply. Dear Jobseekers, We are looking to hire reliable, professional , and compassionate individuals who love to help people...35 words per minute (WPM) + Experience in a call center or customer service environment, customer… more
- Kepro (Tallahassee, FL)
- …System and Services for Members and Provider regarding programs, policies, and procedures. The Call Center Representative will work in a hybrid role reporting to ... Call Center Supervisors. *This position is a...experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the… more
- Marriott (Tallahassee, FL)
- …Experience** **Required:** * 1+ years' experience in business application support in a call center environment, customer service, or hospitality industry. * High ... or College * 1+ years' experience in business application support in a call center environment, customer service, or hospitality industry. * Professional… more
- CVS Health (Tallahassee, FL)
- …be training on Monday-Friday 9:00AM-5:30PM EST + Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business ... by actively listening and interacting with callers, triages call in a in a professional and...regulatory requirements. Required Qualifications + 1+ years' experience in call center environment + Experienced in a… more
- The Cigna Group (Tallahassee, FL)
- …interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people ... and one- call resolution. * Understanding and striving to meet or exceed call center metrics while providing accurate information to callers with a courteous… more
- MyFlorida (Tallahassee, FL)
- …current literature on consumerism to stay abreast of the latest developments. Assist the Call Center (Consumer Assistance Center ) staff with training and ... A bachelor's degree from an accredited college or university. Professional or nonprofessional experience in administrative work, regulatory work, consumer… more
- CVS Health (Tallahassee, FL)
- …of Conduct, Disciplinary Guidelines. Required Qualifications - 4 years experience with member/ call center environment. - 2 years leading member/customer service ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- MyFlorida (Tallahassee, FL)
- …service experience in a professional office setting. At least six months call center experience. At least one-year experience working with Microsoft Office ... and duties are as follows: Answers telephones in a high call volume environment, handles routine inquiries appropriately, complies with requests, and… more
- MyFlorida (Tallahassee, FL)
- …performed at the official work site of the Department. Preferred : + Experience in call center /high volume calling. + One year of experience in data collection ... employers or private individuals by phone, email, and/or fax. Delivers prepared call script to persuade non-responsive businesses to provide employment and wage… more
- Sharecare, Inc. (Tallahassee, FL)
- …caregiver search journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support after the caregiver ... in a fast-paced, technology-forward environment, hold yourself to high professional standards, and be comfortable working from home. If...experience in a productivity based customer service role, or call center environment or a minimum of… more
- MyFlorida (Tallahassee, FL)
- …documentation and tracking system, such as a ticketing system. Experience in a Help Desk/ Call Center environment or ACCESS Program area. Knowledge of the various ... abilities; Attention to detail; Strong ability to maintain confidentiality; Professional attitude. EXAMPLES OF JOB CHARACTERISTICS Interacting with Computers-… more
- Quadient (Tallahassee, FL)
- …Management (CRM) applications. + Ability to multitask in a high-volume, fast-paced call center environment. + Demonstrated commitment to problem-solving and ... Utilize various software programs to assist Strategic/NAGA customers and document call information accurately. + Maintain professional interactions with internal… more
- MyFlorida (Tallahassee, FL)
- …in the Department of Health, Division of Medical Quality Assurance, Communication Services Unit ( Call Center ). Office hours are 8:00 am - 6:00 pm. This position ... of Medical Quality Assurance, Bureau of Operations, Customer Contact Center This position is officially located in Tallahassee and...for military veterans who apply for a health care professional license within 60 months of an honorable discharge.… more
- Verint Systems, Inc. (Tallahassee, FL)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. **Overview of Job… more
- Sutherland Global Services (Tallahassee, FL)
- …on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales experience We will ... dependable, enthusiastic **licensed Life & Health Insurance Advisors** to provide professional presentations and sell insurance over the phone to **existing… more
- Marriott (Tallahassee, FL)
- …strong organizational skills * Preferred experience in working with NICE, Omilia or other call center SaaS solutions * Conducts user research to understand user ... Type** Management **JOB SUMMARY** This opportunity is part of Customer Engagement Center (CEC) Product Channel Team focused on solutions where our vision is… more