- University of Rochester (Rochester, NY)
- GENERAL PURPOSE: Works directly with hospital patients and their families in the Emergency Department to address any concerns, special needs or care issues. ... challenging healthcare environment **JOB DUTIES AND RESPONSIBILITIES:** 1. Ensures patient family experience is satisfactory: Investigates and resolves… more
- University of Rochester (Rochester, NY)
- …team. 4. Performs service recovery and escalates complaints appropriately through unit leadership and Patient and Family Relations as needed. 5. Serves as an ... patient 's hospital experience and is dedicated to the delivery of patient and family centered care. Provides exceptional customer service, offering emotional… more
- University of Rochester (Rochester, NY)
- …Care Coordinators; Interpreter Services; Ambassador and Guest Services; Social Work; and Patient and Family Relations . Ensures that Hospital and ... Services; Financial Counseling and Financial Case Management; and Patient Relations . Oversees customer satisfaction and patient / family members/staff… more
- University of Rochester (Rochester, NY)
- …LPN and/or bedside nurse. Responds to other areas when called/paged. **Ensures patient family experience is satisfactory** : Investigates and resolves ... care issues. Works directly with hospital staff to solve patient and family problems. Meets/Interviews one on...with patients, families or visitors helping them understand the department system/ patient flow and listen to any… more
- University of Rochester (Rochester, NY)
- …or community-based agencies, opportunities for office based procedures, and patient education /counseling intended to maintain or restore physical/emotional ... an experienced NP or PA to join a busy Family Medicine/Med-Peds practice and become part of an interdisciplinary...and become part of an interdisciplinary team that provides patient care utilizing the Patient Centered Medical… more
- Oak Orchard Health (Brockport, NY)
- Family Medicine Physician Brockport, NY (http://maps.google.com/maps?q=300+West+Avenue+Brockport+NY+USA+14420) * Medical Description Do you want to be part of a ... leading, patient -centered organization where professionals come together to improve access...with a competitive company match -Organizational support of continuing education and professional development! -Company paid life Insurance! -Generous… more
- University of Rochester (Rochester, NY)
- …management of acute illness and chronic symptom management, follow-up, coordination of services, and patient and family education . The APP will be working ... liaison between faculty, APP's, Residents and administration. Participates in department meetings relevant to clinical duties. Excellent communication skills with… more
- University of Rochester (Rochester, NY)
- …New York State Newborn Screening and external providers + Indirect patient care responsibilities include preclinical case reviews, prescription management, ... patient and parent phone calls, interacting with various state...Division meetings for Clinical Genetics. + Bedside and didactic education of medical students, residents, observers, and MS Genetic… more
- University of Rochester (Rochester, NY)
- …learners. The selected candidate will offer professional consultations and direct patient care in inpatient and outpatient settings, complying with a ... execution and interpretation of diagnostic tests, meticulous maintenance of patient records, facilitation of specialist referrals, performance of office-based… more
- University of Rochester (Rochester, NY)
- …resource consultation, and brief treatment, psychosocial risk may be minimized and Emergency Department utilization decreased. The Social Worker participates in ... referral both within and outside of SMH. 8. Documents social work treatment in patient 's chart in compliance with Division, Department and Hospital policy. 9.… more
- University of Rochester (Rochester, NY)
- …three-line ACD phone for Admitting, Financial Case Management, Financial Counseling, Chaplaincy, Patient Relations and Strong Hotel and Lodging Services while ... calls and visitors to determine the appropriate clinician to assist (ie patient relations , social worker, financial counselor, manager, etc.) Establishes the… more
- University of Rochester (Rochester, NY)
- …Bachelor's degree and 5 years of relevant experience in marketing, sales or public relations + Or equivalent combination of education and experience required. + ... clinical experience; or hospital support/administration, marketing, sales, customer service, public relations ; or an equivalent combination of education and… more
- University of Rochester (Rochester, NY)
- …state, income, etc). This will often involve meeting with and interviewing the patient and/or family to obtain necessary information which may include income ... information and other personal details, as well as to present PAP options to the patient / family when there are multiple options. 3. Enroll patients in PAPs using… more
- University of Rochester (Rochester, NY)
- …patients and communities by delivering innovative, compassionate, patient - and family -centered health care, enriched by education , science, and technology." ... at Sawgrass under the medical direction of members of the faculty of the Department of Anesthesiology of the University of Rochester Medical Center. They are an… more
- University of Rochester (Rochester, NY)
- …Utilizing independent judgment, determines when situations warrant escalation to Department Management, Administrator On-Call, Security and/or Public Relations . ... multiple departments within URMC accurately gathering information specific to each department protocol. **Handle incoming patient information requests** Using… more
- University of Rochester (Rochester, NY)
- GENERAL PURPOSE: Serves as the Department of Family Medicine's primary liaison to the UR Office of Academic Affairs, Shared Services, and Primary Care Network ... Appointments, Reappointments, and Promotions** + Assumes responsibility for managing the Department of Family Medicine paperwork process necessary for new… more
- University of Rochester (Rochester, NY)
- …clinical situation to determine the optimal mode of interpreter communication between the patient , family members and providers (ie in person interpreter; video; ... to educate regarding interpreter services and follow up on patient appointments and interpreter needs. **Pager/Instant Messaging** + When needed,… more
- University of Rochester (Rochester, NY)
- …with efficient and safe practices, while maintaining optimal customer and patient / family satisfaction. Resolves conflict as needed. Promotes DEI initiatives. ... planning, administrative, and financial management, along with marketing and public relations management. Individual works collaboratively with, and serves as a… more
- University of Rochester (Rochester, NY)
- …including floor nurses, residents and social workers in subspecialty divisions in the Department of Pediatrics. **Community Relations ** - Works with internal and ... of action to include individualized/group counseling or referring to a family therapist, psychiatrist, or psychologist for more intensive intervention. The… more
- University of Rochester (Rochester, NY)
- …management of acute illness and chronic symptom management, follow-up, coordination of services, and patient and family education . The APP will be working ... liaison between faculty, APP's, Residents and administration. Participates in department meetings relevant to clinical duties. Excellent communication skills with… more