- CVS Health (Harrisburg, PA)
- …convenient and affordable. Shift: Monday-Friday 8:00AM-4:30PM EST Position SummaryBehavioral Health Customer Service Representative provides advocate care to ... care, claims understanding and resolution and educates the member with online resources.The Customer Service Representative guides the member through their… more
- Highmark Health (Harrisburg, PA)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Highmark Health (Harrisburg, PA)
- …and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures ... **Preferred** + None **EXPERIENCE** **Required** + 6 months of Customer Service in a customer ...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Conviva (Harrisburg, PA)
- …problem solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to ... and help us put health first** The Call Center Representative represents the company by addressing incoming telephone, digital,...(1) year of previous experience working in an inbound customer service call center. + High school… more
- Highmark Health (Harrisburg, PA)
- …(2) years of progressive experience in sales or four (4) years of experience in customer service . * PA insurance agent license or acquire license within sixty ... (60) days of hire. Preferred * BA/BS Degree * Customer service experience * Telephonic sales experience...position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Magellan Health Services (Mechanicsburg, PA)
- …breadth of MFLC (Military Family Life Counseling) counseling services to military service members and their families at military installations. Services include non- ... provision of health fairs, and consultation to installation command regarding behavioral health issues. Works closely with the installation and military branch… more
- Highmark Health (Harrisburg, PA)
- …activities for enrollment and billing, claims, including foreign claims, and customer service telephone, written and appeals. Employees are cross-trained ... ensure all timeliness and accuracy requirements are met for enrollment/billing, claims customer service telephone and written/appeals are met for all contracts… more
- Highmark Health (Harrisburg, PA)
- …or required by management. (5%) **QUALIFICATIONS:** Minimum + High School/GED + Customer service **OR** Physician schedulingexperience Preferred + 1 year in ... responsible for answering calls received into the centralized call center. The Representative will use the appropriate procedures, tools and equipment to answer… more
- Highmark Health (Harrisburg, PA)
- …nursing and pharmacy services demonstrated. + Consultation with Patient Account Representative regarding initial and on-going reimbursement status of patients. + ... Participate in the Performance Improvement program. + Participate in in- service programs for other health care professionals and for...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more