- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- CACI International (Mclean, VA)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- CACI International (Chantilly, VA)
- …Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in a ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support... Help Desk , Service Desk , or Call Center environment is… more
- CACI International (Chantilly, VA)
- …These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working in ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support...a Help Desk , Service Desk , or Call Center environment is… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL** ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remedy Help... support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Chenega Corporation (Alexandria, VA)
- …can provide customer-centric support to network users regardless of domain. The Help Desk Technician delivers services, staff, and expertise to operate and ... desk functions that provide a ticketing system, operational support , and troubleshooting onsite or remotely as required by...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- CACI International (Arlington, VA)
- …exceed customer-defined Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and ... Help Desk Analyst Job Category: Information... Help Desk Analyst Job Category: Information Technology Time Type:...and solutions. **This position may require shift work in support of a 12x7 service level agreement,… more
- General Dynamics Information Technology (Newington, VA)
- …challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and ... on site in Newington VA 5 days a week. Not a remote/hybrid role. **Desired Qualifications:** + Help Desk Institute or Service Desk Institute Service … more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior ...(BLCSE), Amazon Web Services (AWS) GovCloud, and other external service desks as required. + Provide user support… more
- General Dynamics Information Technology (Chantilly, VA)
- …Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Technical Support ,Troubleshooting Software ... And our work depends on a ** Help Desk Technician** joining our team to support ...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service… more
- Chenega Corporation (Alexandria, VA)
- …fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting guides ... Help Desk Technician Alexandria, VA Join...service desks as required. + Install, maintain, and support baseline desktop/laptop images provided by Regional Network Enterprise… more
- EMCOR Group (Dulles, VA)
- … to all computer users employed by the Dulles branch office. + First line of technical support for all Help Desk calls. + Track and enter all Computer ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- IT Concepts (Falls Church, VA)
- …looking for driven and innovative individuals to join our team. IT Concepts is seeking a help desk and end user support for management and administration of ... experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots,… more
- Stillwater Human Capital (Herndon, VA)
- …. CompTIA Sec. Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred . Degree ... Chantilly, VA Stillwater is seeking a Service Desk Technician who will provide front-line support ...years - Level IV: 5+ years of experience in Help Desk support and/or networking… more
- Koniag Government Services (Chantilly, VA)
- …Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance to support **KTS** and our government ... experience. + Collect incident information through customer conversation and self- service support tools. + Conduct initial assessment,...required:** + Experience working in a call center or Help Desk and Support center… more
- CACI International (Chantilly, VA)
- …+ BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to ... None * * * **Description:** The Service Desk Technician will provide frontline support and...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- General Dynamics Information Technology (Quantico, VA)
- …Must Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support ,ITSM,Remedy Help ... technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to...resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or… more
- Leidos (Ashburn, VA)
- …work experience in lieu of degree + 2 to 6 years of experience with End User Support operations (Helpdesk, Service Desk , End User Support ). + US Citizen ... TPVS program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS...end users attain their mission. This is a hybrid support role in which telework is partially available and… more