- SMX (Columbus, OH)
- Oracle Customer Support Desk Agent (3600)at SMX(View all...East Coast time zone.** As a member of the Customer Service Desk your focus is to deliver ... support or implementation position + A strong commitment to providing exceptional customer service and satisfaction + Strong interpersonal skills + Excellent… more
- National General Insurance Company (Amelia, OH)
- …Competencies: + High school diploma or GED + Demonstrated ability to provide excellent customer service and develop and maintain customer relationships + ... motivated to market and sell in multi-product environment where cross selling and customer retention is essential...preparing and training to become a Licensed Insurance Sales Agent . Paid classroom and hands-on training is provided to… more
- AAA Mid Atlantic (Sandusky, OH)
- …personal travel experience strongly preferred. + Skills: Excellent communication and customer service skills, proficient computer skills including multitasking ... AAA Premier level membership. Primary Duties of a Travel Agent : + Sell Exciting Travel Packages: Utilize your firsthand...growing your client base through new business referrals. + Cross -Selling: Leverage your travel expertise to cross -sell… more
- Pinnacle Logistics (Swanton, OH)
- …7am-3:30pm + 3:30am -12pm OVERALL PURPOSE OF THE POSITION The role of a Warehouse Service Agent includes all aspects of the cargo & ramp operational activities ... Description We are looking for Warehouse Cargo & Ramp Service Agents with enthusiastic attitudes for our new operation....equipment, and facilities. + Training - Learning and development cross utilizing best practices making sure that customer… more
- STERIS (Mentor, OH)
- …feedback regarding performance to metrics, development, and expectations to ensure quality customer service + Responsible for interviewing, hiring, coaching and ... District Service Managers and Area Vice Presidents, to ensure Customer satisfaction. The Supervisor ensures orders are processed accurately, on-time and in… more
- Carrington (Columbus, OH)
- …Annual Bonus. **What you'll do:** + Serve as a cross -functional change agent throughout the organization to champion a customer -centric culture and mindset. ... **Come join our amazing team!** The Vice President of Customer Experience will be responsible for partnering with the management team to grow, develop, and implement… more
- ATS Automation (Lewis Center, OH)
- …revenue growth. RESPONSIBILITIES * Develops and executes the Performance As a Service (PAAS) sales, processes, competencies, and customer strategies that drive ... stakeholders around the world. Act as an internal change agent . - Ensure that all business activities are performed...Helps ensure the closure of outstanding after sales and service financial transactions. * Penetrate customer accounts… more
- Drury Hotels (Cleveland, OH)
- …leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service ... Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as needed. Requires ability… more
- Gap Inc. (Groveport, OH)
- …counterparts and leaders to understand upcoming capabilities to positively impact the customer experience. This role supports the contact center and customer ... questions or concerns about their online orders via either self- service tech on site or app, or through contacting...order adjustments, shipping claims portals, post purchase fraud handling, agent assist, chat bot. This role works very closely… more
- UNUM (Columbus, OH)
- …etc. + Strong communication skills, both verbal and written, are essential. + Strong customer service orientation and skills; ability to thrive in a team ... to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's… more
- Navient (Columbus, OH)
- …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
- Takeda Pharmaceuticals (Columbus, OH)
- …budget and allocated resources provided yielding maximum effectiveness and impact. + Be an agent on behalf of assigned customer segment to educate home office ... confidence in Takeda's holistic approach to engagement, and assist with on-going service and support as needed. + Develop relationships with Executive Level,… more
- Eaton Corporation (Beachwood, OH)
- …requirements, manage project schedules, identify risks, and communicate clearly with cross -functional partners across the company. Your projects will often span ... this role, you will focus on successful execution of large cross -division, cross -business unit Manufacturing projects including strategic footprint initiatives,… more
- The Cigna Group (Grove City, OH)
- …alignment with volume and channel forecasts balancing client Performance Guarantees and Service Level Agreements as well as helping to formulate and execute ... This includes partnering with outsourced leadership to ensure that our Global Service Partners (GSP) are motivated and receive proper direction to achieve top… more
- Arrow Electronics (OH)
- …Arrow Electronics guides innovation forward thousands of leading technology manufacturers and service providers. A Fortune 133 company with 2023 sales of $33 ... people as possible. We believe that data-enabled digital capabilities and customer experiences, data-driven decisions, and predictive commercial insights, are all… more
- Walmart (Groveport, OH)
- …collaborating with key stakeholders in order to develop action plans to improve agent service levels. Supervises and develops associates and leaders in assigned ... changes; implementing utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training… more
- AAA Mid Atlantic (Beavercreek, OH)
- …The primary duties of a Retail Store Manager are: + Ensure high levels of customer satisfaction through the delivery of excellent service and the achievement of ... ensure they are meeting their goals by providing quality service and upselling/ cross -selling products and services. +...(Travel, Automotive, Insurance, Quality, etc.) to ensure a positive customer experience in all areas of customer … more
- AAA Mid Atlantic (Marion, OH)
- …the selling/ cross -selling of appropriate products and services during each customer interaction. + Partner with the retail manager to ensure performance ... the retail store in conjunction with the retail manager including service delivery, staff administration, facility maintenance and appearance, purchasing, record… more
- Zurich NA (Columbus, OH)
- …building, active listening, needs analysis, and win-win negotiation + Possess a high level of customer service by meeting or exceeding broker and or customer ... with the organization's appetite, balanced with sound business opportunity + Make agent /broker/ customer and on-sight calls with a planned and well-prepared… more
- STERIS (Mentor, OH)
- …safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary Responsible for the strategic and ... create and maintain flexible transportation capabilities to meet internal and external customer needs. Ensure providers are compliant with all applicable laws and… more