- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- University of Rochester (Rochester, NY)
- …the ability to work independently as well as part of a team, serves as a customer service representative and technical resource for the Customer Support ... courier department to ensure responsiveness. Provides professional, expeditious and high-quality customer service . Provides first level response to phone call… more
- University of Rochester (Rochester, NY)
- POSITION SUMMARY: Responsible for the Customer Service Center, the main communication hub for University Facilities and Services, serving as the central point of ... with a summary email. If necessary, call in additional Customer Service Center staff to provide support...expectations with minimal supervision. Band Two: Operations Support Specialist II - In addition to the responsibilities of an… more
- University of Rochester (Rochester, NY)
- Responsibilities **Job Summary** The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care from the ... University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail, email, and… more
- University of Rochester (Rochester, NY)
- …required. 1 year of related work experience in an administrative capacity or customer service field required or an equivalent combination of education and ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …required by departmental needs. Achieves and maintains proficiency in provision of excellent customer service , accuracy of data, and efficiency of work. + ... aspects of department-specific work, including orientation to registration, charge entry, and customer service . Acts as information resource for all Departmental… more
- University of Rochester (Rochester, NY)
- …on all aspects of department- specific work, including orientation to registration and customer service . 2. Acts as information resource for all departmental ... + 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required… more
- University of Rochester (Rochester, NY)
- GENERAL PURPOSE: Provide staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art ... collections, facilities and grounds. **JOB DUTIES AND RESPONSIBILITIES:** + Deliver exceptional customer service experience to museum guests. + Gain knowledge of… more
- University of Rochester (Rochester, NY)
- …obligations. Works closely with the patrons, both external and internal, to resolve customer service issues. Interviews and hires candidates for employment by ... posts. Reports directly to the Operations Manager, reporting any service -related problems. **JOB DUTIES AND RESPONSIBILITIES:** 1. Supervises assigned staff.… more
- University of Rochester (Rochester, NY)
- …**QUALIFICATIONS:** **Required:** + High School diploma or equivalent + 2 years of customer service experience; + or equivalent combination of education and ... experience. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present. + Ability to handle highly stressful and emotional situations professionally and respectfully. + Strong… more
- University of Rochester (Rochester, NY)
- …and technology adaptation. **Responsibilities:** + Perform duties of Outpatient Access Representative II as needed. + Set standards for customer service , ... (OAR III) coordinates activities of the Outpatient Access Representative II (OAR II ), providing...staff training, operational support, and ensuring accuracy, efficiency, and customer service . Acts as a resource for… more
- University of Rochester (Rochester, NY)
- …and ensures that all functions are completed accurately and efficiently with excellent customer service utilizing the SMH ICARE values. The Scheduler is ... + If an interpreter is not available, in collaboration with Level II schedulers and/or interpreter supervisor/manager, recommends which interpreter to pull from a… more
- University of Rochester (Rochester, NY)
- …+ or equivalent combination of education and experience required. + Demonstrated customer service skills required. + Medical Terminology, experiences with ... the Office Manager and will also work in collaboration with the Administrator II , Nurse Manager, Medical Director and health providers. The incumbent will apply… more
- US Tech Solutions (Rochester, NY)
- …client invoicing for accuracy Submit Invoices to End Debtors Research and advise customer of discrepancies to determine what course of action customer wants ... and cash posting a plus Must be detail oriented customer focused proactive and able to work under pressure...in basic office equipment. Ability to earn an annual service bonus as well. **About US Tech Solutions:** US… more
- University of Rochester (Rochester, NY)
- GENERAL PURPOSE: Provide excellent customer service to patients, employees, and guests of the Ambulatory Orthopedic building. Serves customers food and coffee in ... as needed to source products. **JOB DUTIES AND RESPONSIBILITIES:** 1. Provides excellent customer service to all customers in the AO cafe. Creates a warm and… more
- University of Rochester (Rochester, NY)
- …appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service , accuracy of data, and efficiency of work. + ... specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental… more
- University of Rochester (Rochester, NY)
- …duties as assigned. **QUALIFICATIONS:** High School Diploma required. 1 year of customer service experience required. The University of Rochester is committed ... services including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- Cornell Cooperative Extension (Aurora, NY)
- …professional, timely, and accurate manner.* At all times act in a professional Customer Service manner including but not limited to business-like demeanor, ... listed above. No relocation or VISA Sponsorship available. Job Title: Association Accounts Rep II Level: 006 Pay Rate Type: Hourly Company: Contract College… more
- U-Haul (Rochester, NY)
- …love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative . As a Customer Service ... + Critical Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: + Assist customers… more
- U-Haul (Irondequoit, NY)
- …love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative . As a Customer Service ... + Critical Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: + Assist customers… more