- American Express Global Business Travel (Providence, RI)
- …**What You Will Do:** + End-to-end Ownership: Own and take responsibility for the Agent Insights manifest to drive performance insights and improvement plans ... + Knowledge: Become an expert; be curious and engage business partners to learn about what drives Agent...+ Leadership: Take ownership to lead all aspects of Agent Insights and Performance Management while mentoring… more
- Citizens (Johnston, RI)
- …Change Management Leader focused on enhancing front-line colleague readiness and business partner transparency. Leading our Operational Readiness team, you will play ... products, processes, and digital capabilities while leveraging data to drive insights and opportunities. This position demands a proactive, communicative, and… more
- Verint Systems, Inc. (Providence, RI)
- …Analyst is responsible for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Client Analyst works ... closely with clients to understand their business goals and identify data and research requirements for... practices. **Principal Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting,… more