- Merck & Co. (Durham, NC)
- …impacting supply within the daily, weekly, and monthly IPT management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2, as ... DescriptionThe individual in this role must provide direction, coaching, and technical expertise to maintenance and instrumentation technicians assigned to start up… more
- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …solutions and services in more than 110 countries and regions. **Summary:** The **Level 1 Technical Support Specialist (TSS) for Medical Devices in the ... field of IVD** at the Grifols DxCTS (Diagnostic Customer Technical Support ) Team has the primary responsibility...primary responsibility of providing the highest quality service and support ( tier 1 ) to Grifols… more
- Koniag Government Services (Durham, NC)
- …ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust ... clearance to support **TGS** and our government customer in Durham, NC....service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- TEKsystems (Raleigh, NC)
- …Key Skills: + Customer Service + Troubleshooting + Windows + Desktop + Technical Support + Password Reset Additional Skills & Qualifications: You should ... will be an integral part of our Family Tech Support Contact Center. Your primary role will be to...be to handle approximately 30-50 inbound calls daily, providing support to families experiencing login issues and offering customer… more
- General Dynamics Information Technology (Raleigh, NC)
- …documentation + Work as requested by Desktop Computing + Help support Help Desk tickets for tier 1 , tier 2 and tier 3 + Other ACE related Engineering ... (T2) **Job Family:** Systems Administration **Skills:** Active Directory (AD),Remedy Help Desk, Technical Support **Experience:** 5 + years of related experience… more
- NuAxis Innovations (Raleigh, NC)
- ** Technical Support Specialist Senior** Location **Raleigh, NC** \# of...Group will help support Help Desk tickets for tier 1 , tier 2 and tier ... our team NOW! We are currently seeking a talented and motivated ** Technical Support Specialist Senior** for a Full-Time position in Raleigh, NC. **Job Summary:**… more
- NASCO (Raleigh, NC)
- **Overview** As the Senior Technical Manager, Observability Leader, you will lead a transformative shift in how NASCO monitors and manages its systems. You'll ... observability solutions, fostering a data-driven culture across development, production support , security, and infrastructure. Your expertise will be crucial in… more
- ECPI University (Raleigh, NC)
- …our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/10408/it- support -manager/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336114574) ... culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum....out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. +… more
- Rubrik (Raleigh, NC)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... trusted member of our team, you'll work with top technical talent as you take your career to the...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Merck (Durham, NC)
- …supply within the daily, weekly, and monthly IPT management processes. + Actively lead the daily Tier 1 Process and participate in the Tier 2, as required + ... The individual in this role must provide direction, coaching, and technical expertise to maintenance and instrumentation technicians assigned to start up… more
- SHI (Raleigh, NC)
- …or yours. **Responsibilities** Include, but not limited to: + Build, implement and support a wide range of solutions using platform services for both internal and ... timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide… more
- Abt Global Inc. (Durham, NC)
- …design, operations manuals, and hand-off manuals for the IT Service Center (help desk) and other Tier 1 or Tier 2 functionality. + Work with Abt's Enterprise ... Global seeks a qualified DevOps Engineer Senior Manager to support our DDS Division. This is both a hands-on...and will own and execute a short and mid-term ( 1 -3 years) DevSecOps strategy. **Core Responsibilities** + Deliver solutions… more
- Pacific Northwest National Laboratory (Raleigh, NC)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... position will require experience on residential construction sites and support the translation of technical content to... Institute Graduate (TIG)/relevant AA degree or higher and 1 year of relevant experience Preferred Qualifications: + Has… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring a Project Manager to support the VA experience to support the Department of Veterans Affairs (VA) Project Analyst asses ... utilization. **Responsibilities** + Attend work groups, meeting and other technical exchanges to help develop a project plans that...+ Must be able to pass and maintain a Tier 2s or Tier 4 (BI) Government… more
- Pacific Northwest National Laboratory (Raleigh, NC)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... require experience on construction sites (residential if possible) and support the translation of technical content to...if possible) and support the translation of technical content to a contractor audience. This position may… more
- Elevance Health (Cary, NC)
- … support for information and network security technologies. + Provides technical support to business and technology associates in risk assessments ... and ensures product related issues are resolved. + Provides technical guidance and leadership to Program engineers + Ensures...cause analysis efforts. + Must be capable of providing top- tier support for 4 or more of… more
- Elevance Health (Cary, NC)
- …architecture support for information and network security technologies; provides technical support to business and technology associates in risk assessments ... on business requirements and defined technology standards. + Must be capable of providing top- tier support for 5 or more of the information security technology… more
- Elevance Health (Cary, NC)
- …in the design of the enterprise architecture. + Must be capable of providing top- tier support for 6 or more of the information security technology common ... body of knowledge skill sets: 1 ) Access Control, 2) Application Security, 3) Business Continuity...statistics on system performance + Work closely with vendor Technical Account Manager (TAM), Designated Support Engineer… more
- Black & Veatch (Cary, NC)
- …possibilities. We offer competitive compensation; 401K match and benefits that start day 1 . Our hybrid environment allows you to balance your work and personal life. ... you will work closely with assigned capture managers, cost leads, and technical SMEs to provide leadership for pre- and post-RFP proposal development activities… more
- SHI (Raleigh, NC)
- …in our offices or yours. **Responsibilities** Include, but not limited to: + Build, support and implement a wide range of solutions using platform services for both ... timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide… more