- Graphic Packaging International, LLC (Kingston Springs, TN)
- Customer Advocate II Requisition ID: 3923 Location: Kingston Springs, TN, US, 37082 Department: Customer Service Travel: No Travel Required **If you are ... planning, supply planning, warehouse and transportation, manufacturing) + Prior successful Customer Service experience, a proven track record of accomplishment… more
- Lumen (Nashville, TN)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Lumen (Nashville, TN)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- HCA Healthcare (Nashville, TN)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... organization that invests in you as a Medicaid Eligibility Advocate ? At TriStar Centennial Medical Center, you come first....3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Fresenius Medical Center (Knoxville, TN)
- …leadership and management competencies and skills including, but not limited to customer service , patient outcomes, continuous quality improvement, team building ... with internal and external customers, to ensure a positive customer experience for every patient from first point of...Care and Home Therapies. + Collaborates with Kidney Care Advocate , RVP, Market Development, and HT DO on the… more
- Sharecare, Inc. (Nashville, TN)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Amazon (Nashville, TN)
- …Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively engages with business stakeholders ... overall customer experience, focusing on processes and policies impacting customer service . * Stakeholder Collaboration: Work closely with multiple internal… more
- Amazon (Nashville, TN)
- …Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively engages with business stakeholders ... brightest minds, offering an environment in which they can advocate for customers and solve complex problems on their...problems that affect our customers and that result in Customer Service contacts and concessions. You develop… more
- GE Vernova (TN)
- **Job Description Summary** As a Customer Service Manager (CSM) in the GE Steam Power Americas Nuclear South Region, this role is a critical P&L (Profit & Loss) ... geographic region or coverage area + Be an uncompromising advocate for the importance of thinking and working with...Engineering, Math) or related discipline and 8+ years of customer service experience within the power generation… more
- Cabela's (Sevierville, TN)
- **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- GE Appliances, a Haier company (Memphis, TN)
- …a **Remote** **Consumer Advocate ** with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding ... Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns… more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program ... will use your project or program management experience to advocate for, and improve, the customer experience,...- Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer… more
- CVS Health (Nashville, TN)
- …for leading both inbound and outbound call efforts building connections utilizing exceptional customer service skills. This role is a full time FTE position ... for a designated book of business. * Be the advocate for our members by taking ownership, acting with...college degree * 2 to 3 years in a Customer Service capacity * Demonstrated Self-starter with… more
- Guardian Life (Nashville, TN)
- …speed. + Selected candidates will then be scheduled to interview with our customer service leadership team via Microsoft Teams video-based interviewing. You will ... + Continuously strives to deliver superior results and exceptional customer service + Expresses oneself in an...that suit you best. + Employee Resource Groups that advocate for inclusion and diversity in all that we… more
- Tractor Supply Company (Brentwood, TN)
- …and is passionate about ensuring our team members are providing legendary customer service . This leader is responsible for providing strategic leadership ... to deliver revenue and profit growth, high levels of customer satisfaction, and service level achievement, while...Chain and other departments to drive innovation in the customer experience and in sales channels. + Advocate… more
- Guardian Life (Nashville, TN)
- …orientated, and you thrive in a fast-paced environment where best in class customer service is your standard. You're patient, empathetic, detail orientated, and ... + Serve as a company ambassador by delivering exceptional customer service in the contact center. +...colleges, drive a variety of initiatives in sustainability, and advocate for diversity and inclusion in all that we… more
- SMX (Nashville, TN)
- …be located in, and work from, the East Coast time zone.** As a member of the Customer Service Desk your focus is to deliver support and solutions to the ... customer base while serving as an advocate ...implementation position + A strong commitment to providing exceptional customer service and satisfaction + Strong interpersonal… more
- Rocket Software (Nashville, TN)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience… more
- The Cigna Group (Nashville, TN)
- **Overview** The Customer Engagement and Retention Marketing Lead (Advisor) will support the Individual & Family Plans (IFP) business segment, specifically for the ... Affordable Care Act product line, by developing and executing customer engagement and retention marketing strategies and plans that support the customer … more
- ThermoFisher Scientific (Knoxville, TN)
- …and instrument qualification. The Engineer III Field Service Engineer will be customer oriented, an advocate for Thermo Fisher Scientific, and eager to drive ... replacement, or other corrective action. + Coordinates problem resolution with engineering, customer service , and other personnel to expedite repairs. + Analyzes… more