- Eversource Energy (East Berlin, CT)
- IT Analyst , Service Management \(Hybrid\) This is a hybrid role\. The first three months are fulltime in the office\. **Our Team** IT Analyst , Service ... and objectives\. This position works closely with the product line managers to understand their business needs and collaborates...supporting the development of statements of work\. + On\-call service for service management office + Storm… more
- Omaha Public Power District (Omaha, NE)
- Service Desk Analyst The Service ...to properly respond to the information provided or the service requested. + Performs front line support for ... always striving to achieve first contact resolution (FCR). The Service Desk Analyst uses generally defined procedures...as an ambassador for TS throughout the District. Provide front- line support for TS. Ensure that these activities are… more
- Randstad US (Columbus, OH)
- financial customer service analyst . + columbus , ohio (remote) + posted may 7, 2024 **job details** summary + $15 - $16 per hour + contract + high school + ... us either via email or through the Technical Support Line to ask questions or seek assistance with using...ask questions or seek assistance with using the self service features within the website such as our FastPay… more
- CVS Health (Raleigh, NC)
- …personal, convenient and affordable. Position SummaryAs an IT Customer Service Analyst on our team, you will:* Provide front- line primary technical support ... and peripherals. * Respond to, document and resolve all service requests fielded via ticketing system, email or direct...Acquisition Cutover* Self-sufficient and subject matter expert for assigned service area.* Provide 24 x 7 on-call support as… more
- Veterans Benefits Administration (Columbia, SC)
- Summary As a Management Analyst in the Veterans Service Center, incumbent is an active participant in all aspects of division management. Responsibilities serve ... the primary purpose of lending assistance to the Veterans Service Center Manager (VSCM) and Assistant Veterans Service Center Manager (AVSCM) in the effective… more
- Internal Revenue Service (Austin, TX)
- …Products Services Support (EPSS) policies, and functional responsibilities in the Customer Service Systems Analyst area in order to assist in analyzing ... be filled in the following specialty areas: Taxpayer Services Service Centers Austin Accounts Management The following are the...the next lower grade (or equivalent) in the normal line of progression for the position you are applying… more
- CACI International (Oklahoma City, OK)
- …a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front- line supporting technical needs of Airman and Guardians. This ... Service Desk Analyst Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of… more
- Belcan (Clayton, NC)
- Service Desk Analyst Job Number: 342595...system, telephone and email * 1st, 2nd and 3rd line support - troubleshooting of IT related problems from ... Category: Help Desk / Support Description: A Service Desk Analyst job in Clayton, NC is currently available on the Belcan Team as a contract position providing… more
- TEKsystems (New York, NY)
- …different. Department purpose and structure To provide an effective and professional IT 1st line support service to Our client staff and clients in accordance ... and external clients, it is essential for the IT Service Desk Analyst to deliver high levels...Appropriate escalation of incidents and requests to the US Service Desk Manager in line with Our… more
- Rochester Institute of Technology (Rochester, NY)
- **8748BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:** Responsibilities + Provide support for ... "once in a lifetime team!" As the front-facing representative for multiple departments, the Service Center Analyst will provide best-in-class service with a… more
- GKN Aerospace (El Cajon, CA)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st and 2nd ... all levels of the business within agreed SLA's. The Service Desk Analyst is customer focused and...of experience as part of a 1st and 2nd line IT Service Desk support team (preferably… more
- ITW (Glenview, IL)
- …benefits can be found on our website at https://www.itw.com/careers/benefits-compensation/ The Corporate Service Desk Analyst 's role is to respond to service ... diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. The ITW campus includes a fitness center...to the nearest Metra station for the Milwaukee North line , and it is a quick train ride to/from… more
- Randstad US (Denver, CO)
- service desk analyst . + denver , colorado + posted 7 days ago **job details** summary + $18 - $25 per hour + contract + no requirements + category computer and ... client is seeking a 1 year contracted ITSD Hub Service Desk Agent. Resonsible for first level support to...the Network and key applications Escalate when necessary to line management Track incident status and inform users regarding… more
- Ensign-Bickford Aerospace and Defense (Aurora, MO)
- …part of the EBI Global Service Desk, the Service Desk Analyst II will deliver front- line support to EBI's internal customers, delivering world-class ... and execute appropriate escalation of reported issues based on service standards + Utilize advanced remote support tools to...asset management requirements + Open and manage tickets with service vendors at times acting as the point of… more
- TEKsystems (Redwood City, CA)
- Description: Seeking a Service Desk Analyst to join our team. We primarily answer calls and address tickets from the various departments for a variety of ... supported services. We pride ourselves on providing excellent customer service to all of our clients. If you are...senior technicians for resolution. CORE DUTIES: * Provide first line of response to requests for various hardware, software,… more
- ManpowerGroup (Mckinney, TX)
- We're looking for a Service Desk Analyst in the Frisco / McKinney / Plano area, providing first- line support for our internal team. You'll troubleshoot, ... remote support tools (Bomgar)** + **Knowledge of ticketing systems (ManageEngine Service Desk a plus!)** **You'll be responsible for:** + Resolving user-submitted… more
- Weill Cornell Medical College (New York, NY)
- Title: SOC ( Service Operations Analyst I) - Security Location: 1300 York Avenue Org Unit: IT Operations Work Days: Mon-Fri (rotational on call) Exemption Status: ... internship experience. + Knowledge of UNIX and Windows internals, command line , and command line tools. + Scripting experience with Ruby, Python, and/or shell. +… more
- Robert Half (OH)
- …Expect The Protiviti Americas Delivery Center is seeking a Digital Identity as a Service Analyst to join our growing team. Embracing Protiviti's vision of ... JOB REQUISITION Security Operations Analyst - Digital Identity as a Service ...in the Standard Operating Procedure document (runbook) . + First- line support after Help deck / Service … more
- TEKsystems (New York, NY)
- …Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve ... request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service ...Support Analyst will provide support and customer service to users (Doctors, nurses, medical technicians and corporate… more
- Jacobs (Virginia Beach, VA)
- …Palantir platform to join our team. As a Field Service Representative (FSR) Analyst , you will be on the front lines assisting implementation teams to ... help solve the world's hardest problems. As a dedicated Field Service Representative (FSR) Analyst for our organization's work with the Department of Defense… more