- UPMC (Monroeville, PA)
- University of Pittsburgh Physicians is hiring a full-time Contact Center Specialist to support Primary Care Partners of Monroeville located at 400 Oxford Drive, ... offering free parking and a nice area to walk at lunchtime **Purpose:** The Contact Center Specialist will provide support for the Contact Center activities… more
- Vanderbilt University Medical Center (Nashville, TN)
- …other office visits with various computer systems in the hospital or clinic. * Call Center Telephone Etiquette (Fundamental Awareness): Able to handle patient or ... provider calls and contribute positively to the call center working environment. Demonstrates good manners, decorum and appropriate protocols. Avoids and… more
- MD Anderson Cancer Center (Houston, TX)
- …to Registered Dietitian and meal service-related data of immediate concern to call center staff. Utilizes medical records and interviews with patient/family ... The Dietetic Specialist at MD Anderson Cancer Center ...from patient appointment desk or the schedule orders work queue ; also uses patient communication received via in-basket messaging… more
- Lancaster General Health (Lancaster, PA)
- **Summary** Fast paced, growing new practice within a busy outpatient center . Diverse and complex population of patients. Shifts variable from 730am to 8pm, rotating ... according to performance standards. + Ability to resolve work queue issues and missing registration items via electronic medical...Time Off and Paid Holidays + Shift, Weekend and On- Call Differentials + Health, Dental and Vision Coverage +… more
- Lancaster General Health (Lancaster, PA)
- …of operations 6:30am-4pm. No Holidays. **LOCATION:** Crooked Oak Outpatient Center -Lancaster, PA. **ESSENTIAL FUNCTIONS:** Qualified individuals must have the ... queues according to performance standards. Ability to resolve work queue issues and missing registration items via electronic medical...Time Off and Paid Holidays + Shift, Weekend and On- Call Differentials + Health, Dental and Vision Coverage +… more
- GCI Communication Corp (Anchorage, AK)
- …providing the highest level of customer satisfaction within the technical network support call center . Will be responsible to ensure defined standards are ... GCI's Senior Network Support Ticket/Schedule & Reporting Specialist will support a team of network support...Support and abilities. + Knowledgeable of a Telecommunications Network Call Center environment + Comprehensive knowledge of… more
- Antech Diagnostics (Loveland, CO)
- …or equivalent related experience preferred. + Minimum of 2 years' experience in call center environment is preferred. + Working knowledge of veterinarian, ... support position in the future. **Job Purpose/Overview** The Customer Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment… more
- Veterans Benefits Administration (IN)
- Summary This position is in the National Call Center (NCC), Nashville Regional Office (RO). Responsibilities The Assistant Coach is responsible for planning, ... or disciplinary problems with assistance from the Coach and/or call center manager. Responds to calls transferred...manager. Responds to calls transferred to the supervisory escalation queue or the Legal Administrative Specialist (Contact… more
- NuAxis Innovations (Denver, CO)
- **Tier II Service Desk Specialist ** Location **Denver, CO** \# of openings **1** Salary Range (Min-Max) **59,000.00** **We are a federal IT company on a mission to ... make customer experience (CX) the center of every government solution.** **Technology is our Passion....seeking a talented and motivated **Tier II Service Desk Specialist ** for a Full-Time position in Denver, CO. **Job… more
- City National Bank (Newark, DE)
- …products, services, client impacting issues and fee concerns. Review online manuals and Call Contact Center Reference Guide (CCRG) to ensure adherence to policy ... **CLIENT CARE SPECIALIST ** **Hybrid- In Office 3x Weekly** **Schedule: M-F...clients on issues requiring immediate attention. Inform Client Contact Center Management of potential problem situations and issues requiring… more
- TEKsystems (Santa Monica, CA)
- …in ServiceNow by taking ownership and providing accurate, timely updates in your personal queue and the Office Technology Operations queue while meeting our SLAs ... and KPIs for incidents and tasks. * Support queue management by identifying trends, opening Parent and/or Problem...resource as and when required. * Participate in on call rotation as required. Qualifications: * Diploma or Bachelor's… more
- TEKsystems (Greenville, SC)
- …actions needed including copay, prior authorization, appeals, appointments, etc. Skills: call center , benefits, Medical, insurance, Customer support, Microsoft ... will be verifying benefits for each patient case in queue , and will identify if there are any additional...& Qualifications: MUST HAVES: - 2+ years of HEALTHCARE CALL CENTER experience - Again, they MUST… more
- Virginia Mason Franciscan Health (Tacoma, WA)
- …job is responsible for performing general patient access duties in a centralized call center environment in accordance with establishes standards and procedures. ... Mason Franciscan Health, is currently looking for a full-time Patient Access Specialist I for the fast-paced Franciscan Patient Access team in Tacoma. Flexible… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... and resources, and much more. Posted Job Title Senior IT Support Specialist , Business Services Job Profile Title Information Technology Support Specialist … more
- Carle (Urbana, IL)
- …to 3:30PM + On Call Requirements: No + Work Location: Methodist Medical Center + Weekend Requirements: No + Holiday Requirements: No Email a Friend Save Save ... Orthopedic Specialist - CMH Surgery Administration + Department: Surgery Administration...relationship building skills.Performs the scheduling function of the Medical Center by utilizing the scheduling computer softwareFacilitates the scheduling… more
- Texas Health Resources (Denton, TX)
- …preferred. . 1 Year Medical terminology or certification preferred. . 6 Months Call center experience preferred. . CHAA - Certified Healthcare Access Associate ... Scheduling Specialist / Full-Time _We're looking for qualified_ **_Scheduling...forth by applicable leadership. . **Maintains daily Epic** work queue and Trace inbound and scheduling worklist. . **Accurately… more
- PenFed Credit Union (San Antonio, TX)
- …research for members in a timely manner. + Ability to work in a phone queue / call center environment. + Abitlity to effectively communicate via phone ... PenFed is hiring a (Hyrbid) Mortgage Servicing Loan Care Specialist at our San Antonio, Texas service center...confidentially of member information. This is a fast paced call center environment, so the candidate will… more
- St. Luke's University Health Network (Allentown, PA)
- …diploma or GED TRAINING AND EXPERIENCE: * Bilingual- Spanish preferred* Previous Call Center Experience* Medical Terminology * Knowledge of computer systems ... with EMR to manage an active and fluid work queue of specialist referrals along with necessary...been named a Top Workplaces 2023 by the Morning Call . In addition, St. Luke's has been named a… more
- Veterans Benefits Administration (IN)
- Summary This position is in the National Call Center (NCC), Nashville Regional Office (RO). Responsibilities The Coach is responsible for planning, programming, ... their assigned area of responsibility. Responsible for advising the Veteran Contact Center Manager (VCCM)/Assistant Veteran Contact Center Manager (AVCCM), on… more
- Covr Financial Technologies (Houston, TX)
- …First, Collaboration, Innovation and Fun! JOB SUMMARY: In a call center setting, the Application Fulfillment Specialist - Bilingual Spanish or Mandarin ... Application Fulfillment Specialist - Bilingual Spanish or Mandarin REPORTS TO:...will receive inbound calls, make outbound calls from a call queue , and call on… more