- Dunhill Professional Search (Atlanta, GA)
- …with a customer. All cases shall be logged in a web-based agent desktop application* Meet Quality Assurance Requirements and other key performance ... High School Diploma or GED1+ years of experience in a call center environment.Demonstrated proficiency with MS Office products and common workplace internet software… more
- Sunbelt Rentals, Inc. (Kennesaw, GA)
- …Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent , Customer Service Agent , Customer Service Rep ... invite you to review our opportunities!Job Description SummaryCustomer Coordinator (Call- Center ) Sunbelt's Strategic Customer Coordinator is equipped for success so… more
- Sunbelt Rentals, Inc. (Knoxville, TN)
- …Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent , Customer Service Agent , Customer Service RepSunbelt ... invite you to review our opportunities!Job Description SummaryCustomer Coordinator (Call- Center )Sunbelt's Strategic Customer Coordinator is equipped for success so… more
- Percepta (Remote, OR)
- …or a related field, or 8 yeas equivalent experience.*6 years' (recent) in a BPO contact center with at least 3 of those years in Operational Leadership ... internal business solutions SME teams to create customer / agent experience solutions that best leverage Percepta and our...roles.*Proven experience in solutioning for contact center customer experiences to include direction… more
- Percepta (Tempe, AZ)
- …managing and coaching others and improving performance. * Through understanding of contact center technologies, customer tracking systems, and their respective ... Business Partner quality initiatives, systems and policies. * Support all Percepta Call- Center policies and procedures. * Attend and participate in team meetings and… more
- Rose International (Whiteville, NC)
- …Rate ($): 15.00 Max Hourly Rate ($): 15.00 Must Have Skills/Attributes: Call Center Job Description **Only those lawfully authorized to work in the designated ... needs and requirements. ** Primary Purpose of the Collections Agent : Collect delinquent accounts in a timely, orderly and...Candidate will have: * Stable work history * Call center experience Required Education: * High school diploma or… more
- JobsRUs (Toledo, OH)
- …work daily varying schedules between 8am-6pm.PURPOSE OF THE JOB The call center agent is the first point of contact to address direct and indirect customer ... School Diploma or equivalentPrior customer facing role or call center experience desiredCustomer and team focusedExcellent verbal and written communication… more
- Percepta (Remote, OR)
- …business, economics, marketing, or a related field. * 8 years' (recent) in a BPO contact center with at least 5 of those years in Operational Leadership roles. ... business solutions and SME teams to create customer / agent experience solutions that best leverage Percepta and our...* Proven experience in solutioning for contact center customer experiences to include direction… more
- Percepta (Remote, OR)
- …degree in a quantitative discipline is a plus. * 12 years' (recent) in a BPO contact center with at least 8 of those years in Operational Leadership roles. * ... business solutions and SME teams to create customer / agent experience solutions that best leverage Percepta and our...Proven experience in leading a contact center solutioning team. * 5 years'… more
- Percepta (Houston, TX)
- …or bachelor's degree preferredTwo (2) years of experience in a Customer Relations Contact Center or hospitality industryExperience in a luxury field (hospitality ... relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolutionAct as a resource of all product knowledge and… more
- Stellantis Financial (Houston, TX)
- …Employee Vehicle Purchase / Lease Program discount Position Summary: Our Customer Contact Analyst/WFM is responsible for managing the Dialer system and Workforce ... and allocation of resources. A great understanding of reporting tools and call center metrics are critical in this role. Essential Job Duties and Responsibilities… more
- Percepta (Houston, TX)
- …forums, blogs, podcasts, gamification, RSS, wikis, videos, and user-generated content, to ensure contact center agents are able to deliver the best experience to ... their customers. This role can create either Agent facing or Customer facing content.This role will act...client related materials and product knowledge content that enables contact center associates to delight their customers.… more
- Percepta (Dearborn, MI)
- …or Bachelor's degree preferredExperience2 years of experience in a Customer Relations Contact Center , hospitality industry, or PR/Sales field Experience in a ... and to ensure customer loyalty.This position is a Single Point of Contact for customers to address sales, product knowledge, service issues, dealer information,… more
- West Technology Group, LLC (Atlanta, GA)
- …outcomes leveraging digital messaging, personalized and predictive self-service and cloud contact center infrastructure solutions.As Senior Sales Executive, you ... US. Experience in Call Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, Abandon Rates… more
- College of American Pathologists (Northfield, IL)
- …We offer a generous compensation and benefits package, 401K, and more Brief Description The Contact Center Agent is responsible for: + Providing front line ... established guidelines. Specific Duties Primary duties and responsibilities of the Contact Center Agent : + Receive, investigate, and resolve customer… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Comerica (Farmington, MI)
- Contact Center Agent Tier 2 The office is currently located in Auburn Hills and relocating to Farmington Hills in Q1 of 2024 Location: Farmington Hills ... * Looking to work with a diverse team? Join our Team! A Contact Center Agent Tier 2 will have a passion for providing exceptional customer service whose… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Healthfirst (NC)
- …meet our business demands. We are currently inviting applications for our upcoming 2024 Summer Contact Center Agent Class. Thank you for considering a career ... and will be commensurate with your location. Prior experience in a contact center , healthcare, and/or bilingual language proficiency may warrant higher… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (PART-TIME) We are looking for part-time call center agents to support inbound and outbound customer ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
