- Insight Global (Phoenix, AZ)
- Job Description Day to Day: A client in Phoenix is looking for fully remote tier 1 service desk candidate. The job responsibilities include but are not ... The candidate will intake tickets and be the first remote support person, they will handle calls from the...within the organization and join the team of 19 service desk employees. We are a company… more
- Insight Global (Phoenix, AZ)
- …SHIFT: 7:00 AM - 3:30 PM Tues-Sat PST A client in Phoenix is looking for a fully remote Help Desk candidate. The job responsibilities include but are not ... within the organization and join the team of 19 service desk employees. We are a company...Recent experience working remote in a Help Desk setting * Strong customer service orientation… more
- TEKsystems (Catonsville, MD)
- TEKsystems is hiring a pair of Service Desk Team Leads to work FULLY REMOTE for our client based in Catonsville, Maryland. The Service Desk Team ... positions are high demand and will quickly! Qualifications -2-3 years of customer service or call center Team Lead or call center experience required -Required to… more
- Insight Global (Chicago, IL)
- …support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal ... resolutions on behalf of our customers. Provide exceptional customer service to all our internal and external customers by...and complexity of call to ensure proper call handling. Fully document all associated resolutions/ actions taken in ITSM… more
- MUFG (Tampa, FL)
- …- You will manage this application from cradle-to-grave, ensuring the Service Desk is compliant and the application is fully functional in the environment. ... a single source of truth using PowerBi). + Experience with BeyondTrust Remote Support (Bomgar). The Service Desk owns this application, and this role will be… more
- University of Florida (Gainesville, FL)
- …Help Desk Analyst to join Academic Technology, a unit within UFIT. The UFIT Help Desk is a fully staffed call center that provides IT support to the entire ... staff by working shifts in our student run call center + Works with core service providers to ensure that the help desk can provide knowledgeable, timely, and… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …end users. + Provides IT support through telephone, remote assistance, and on-site service for all users + Provide help desk support to C5ISR mobile ... wired and wireless networks so that each device is fully functional to include all of the automated tools,...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- Barnes & Thornburg LLP (Minneapolis, MN)
- Service Desk Specialist Minneapolis,MN SUMMARY: Under the direct supervision of the Service Desk Manager and according to established Firm policies and ... procedures, the Service Desk Specialist is responsible for the...base for known issues and solutions. 7. Proficiency in Remote Computing and Citrix experience. 8. Ability to know… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... need it. Lloyd also offers a flexible work environment ( remote /hybrid) when accountabilities allow, and partial or full reimbursement...member of our Service Desk team, they are partially dedicated… more
- Katmai (Anchorage, AK)
- …staff. + Direct unresolved issues to the next level of support personnel after fully updating the service ticket with all details. + Provide accurate information ... all end user hardware, software, peripherals, and enterprise applications. Respond to service tickets for assistance with basic technical issues and work with… more
- CVS Health (Cumberland, RI)
- …level of quality ensuring all details of requests are met within defined and documented Service Desk SLA's. + Consistently adheres to defined Service Desk ... incidents and service requests through to completion within defined and documented Service Desk SLA's. + Acquires and maintains an advanced level of… more
- Robert Half Office Team (Chestnut Hill, MA)
- Description We are offering a contract employment opportunity for an Overnight Front Desk Coordinator in Chestnut Hill, Massachusetts. This role is fully onsite ... industry at a company with multiple locations. The Front Desk Coordinator will be responsible for answering phone calls,...up cinema room for movie sessions and ensuring the remote control is accessible. * Printing out menus for… more
- CAE USA INC (Orlando, FL)
- …and having fun! SUMMARY This position will support end users within a service desk ticketing systems to appropriately resolve software problems, configuration ... essential functions. + Document end user issues using a service desk ticketing system. + Troubleshoot problems...complex software calls to the appropriate staff. + Support remote computing and telecommuting clients. + Evaluate software for… more
- Splunk (San Francisco, CA)
- …FISMA and/or FedRAMP and are enthusiastic about doing it better. + This is a fully remote , US-based/work-from-home position. You must be a US Citizen working on ... form the primitives for our current and future cloud service offerings. _Site Reliability_ Engineers in this role will...around you better including your own! This is a remote role available in all US states except AK,… more
- Mass Markets (CA)
- POSITION OVERVIEW ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (MANITOBA) We are looking for full-time customer service representatives to support ... inbound customer service , help desk , and back-office processing representatives for commercial and public...to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing… more
- Danaher Corporation (Detroit, MI)
- …Applications Organization located in the United States, UK , and India and will be fully remote . At Cytiva, our vision is, to advance future therapeutics from ... enhancements, and new functionality while w orking with the Service Desk and other support teams to...more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed… more
- Serco (VA)
- …work in a Serco office in Northern Virginia or San Diego, hybrid, or fully remote . **_This role is contingent upon your ability to obtain/maintain/transfer your ... an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP… more
- Mass Markets (CA)
- POSITION OVERVIEW MCI is looking forNova Scotiawork at home customer service , help desk , technical support, and sales representatives to support April demand. In ... WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- NRG Energy, Inc. (TX)
- …as Enrollment Transaction Management, Billing, Credit, Disputed Bills, Issue Resolution Desk , and the Public Utility Commission Team. This includes the processing ... with market entities such as ERCOT, Transmission and Distribution Service Providers (TDSP), and other REPs in efforts to... Providers (TDSP), and other REPs in efforts to fully research, diagnose, and resolve customer issues. The Complex… more
- Huron Consulting Group (Chicago, IL)
- …Summary** Manages teams within revenue cycle operations of Huron Managed Service 's Domestic Business Office. Responsible for motivating staff to achieve the ... highest levels to meet organizational goals for customer service , operational and financial performance. Reports directly to the...Demands:** * This role requires remaining seated at a desk /computer for 8 hours daily; repetitive use of computer… more